BBB of Southern Colorado announces Excellence in Customer Service Awards at gala

September 28, 2017

Nine businesses receive BBB’s prestigious award and $7,500 awarded to students

COLORADO SPRINGS, Colo., Sept. 28, 2017 – Better Business Bureau of Southern Colorado (BBB) announced the winners of the annual Excellence in Customer Service awards at a gala this evening at the Colorado Springs City Auditorium.

Bob Penkhus Volvo Mazda Volkswagen Mitsubishi returned as the gala’s Presenting Sponsor, and also used the gala as a public debut of the highly anticipated all-new 2018 Volvo XC60, Volkswagen Tiguan and Volkswagen Atlas.

The gala drew in nearly 400 attendees representing both the business and social impact community. A seven-course dinner reminiscent of the gala’s theme, the Golden Age of Hollywood, was provided in collaboration by social impact catering businesses Common Cause Catering, AspenPointe Café and Mission Catering.

BBB of Southern Colorado has recognized outstanding customer service since 1995. Businesses that espouse best practices in customer service ultimately make the community a better place to live. For the awards, businesses do not compete against each other, but rather how they meet the standards for excellence.

Twelve businesses underwent the demanding review process for the 2017 Excellence in Customer Service Award.

“We are proud of our Excellence in Customer Service Award winners,” said Jonathan Liebert, CEO and executive director of BBB. “This vetting process is rigorous and lengthy – and these companies have proven they are super stars in customer service.” Liebert also provided updates on BBB’s growth over the last year, the launch of the Colorado Institute for Social Impact and new marketing resources for accredited businesses.

Excellence in Customer Service Award winners:

  • All Smiles Dental Group
  • Amnet
  • Colorado Dental Group
  • Flow Right Plumbing, Heating & Irrigation
  • Honest Accurate Auto Service
  • Paul Sutton’s Peak Structural Inc.
  • Pioneer Services, A Division of MidCounty Bank
  • Solid Rock Custom Homes
  • The WireNut

Scholarships and Fellowships:

  • A $2,500 BBB Fellowship presented in partnership with University of Colorado was awarded to Riley Dwyer, a junior at UCCS
  • Two $2,500 scholarships presented to graduating high school seniors – Dylan Shapiro (graduate of Centennial High School in Pueblo) and Braena Bakker (graduate of Mitchell High School)

The night’s success would not be possible without the support of many sponsors:

  • Presenting Sponsor Bob Penkhus Volvo Mazda Volkswagen Mitsubishi;
  • Excellence in Customer Service Award Sponsor HomeAdvisor;
  • Silver Sponsors Elite Auto Salon, Comcast, Ent Credit Union and Blakely + Company;
  • Media Partners Colorado Springs Business Journal, AM 740 KVOR, 92.9 Peak FM and KOAA News 5;
  • Event partners Ultrasound, Common Cause Catering, AspenPointe Café, Mission Catering and 3 Peaks Photography & Design;
  • And more than 30 table and supporting sponsors.

Proceeds from the night benefit BBB of Southern Colorado’s social enterprise, the Colorado Institute for Social Impact.

Formerly the Better Business Bureau of Southern Colorado Foundation, the Colorado Institute for Social Impact (CI4SI) is focused on serving social impact organizations with access to education and resources.

CI4SI also seeks to increase awareness amongst consumers about these types of entities and how their money goes further when they purchase products from a social impact business. CI4SI’s mission is to “Harness Social Impact to accelerate the evolution of business.”
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Since August of 1980, Better Business Bureau of Southern Colorado has helped consumers find businesses, brands, and charities they can trust. It serves 25 counties throughout Southern Colorado.

BBB of Southern Colorado sets standards for marketplace trust – to create a community of trustworthy businesses and charities – by encouraging and supporting best practices, educating consumers and businesses, celebrating business role models, and calling out and addressing substandard marketplace behavior.

BBB of Southern Colorado houses nearly 40,000 reviews on companies in the region. In 2016, it processed 2,660 complaints and had 1.67 million page views on its website. All company and charity reports are available for free online.
For more information, visit BBB of Southern Colorado, follow us on Twitter, or like us on Facebook.

Becca Tonn