Customer ReviewsforThe Discount Vending Store
13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kory P
5 stars01/04/2024
I wanted to extend my deepest gratitude to each and every one of you for your outstanding efforts and dedication in getting this project done. From ******'s exceptional work in sales to ****'s exceptional leadership, down to the technicians' detailed training, your collective performance has been nothing short of remarkable.The level of customer service and communication demonstrated throughout this process has been truly exceptional, setting a new benchmark for excellence. Your professionalism and unwavering commitment to delivering quality service have not gone unnoticed.As we approach the holiday season, I want to wish each of you a joyous and fulfilling celebration. You've truly earned it!I sincerely hope that the exceptional work doesn't go unrecognized, and that you all receive the recognition you deserve, perhaps even in the form of a well-deserved bonus :-)Once again, thank you for your exceptional service and dedication. Here's to a successful year and even greater achievements ahead.The Discount Vending Store Response
01/05/2024
Thank you so much for your kind words. We strive to do our best and will be here if you need our help in the future.Review from Jon J
5 stars08/10/2023
Their reviews led me to them and I'm all the way in ********! My machine was delivered in a timely manner and **** was ON POINT with the training. I've already called him a couple times post-training and he's been extremely patient, friendly, and helpful. I wouldn't shop anywhere else. Excellent company.Review from Hector A
5 stars07/12/2023
Absolute Pleasure to work with. Love the structure and how for each section or step your moving along there is a person specific to help you in that area. From the first phone call, to the design of the vending machine and the layout order in the actual machine. They have all been very helpful in answering any questions I have. This is my first machine ever so I'm learning as I go but I'm so glad I chose The Discount Vending Store to walk me through the process. Id like to really give a shout out to **** for amazing customer service and also to *******- She really brought my vision and idea to life. I had no idea of what exactly design I wanted on the actual vending machine but she really took everything i mentioned and made an amazing design. 10/10.Review from stan o
3 stars06/30/2023
not that impressed, had my first machine that I purchased delivered with damage in several areas, then was told installing the credit card reader was something I had to do but don't worry, it only takes 30 mins, turns out the machine was missing cables to even hook it up. I'm 3 weeks into a location that I'm missing out on revenue because of salesman talking out of their behinds,I ordered the parts but have been waiting 2 weeks on them. I'm going to find a new machine supplier.Review from Stephanie K
5 stars06/07/2023
Asked for a mock up for a machine and it turned out amazing! So excited to move forward. Everyone I worked with thus far was phenomenal!The Discount Vending Store Response
06/08/2023
Thanks *********, we look forward to working with you in the next phase with the machine as well.Review from Kari H
5 stars02/06/2023
DVS is amazing! Best **************** and Best technicians, very knowledgeable and so patient with helping me learn all aspects of my machine. DVS staff has been one of the best companies I have worked with. Cant wait to purchase my 2nd machine with them! I would recommend DVS to anyone who is looking into the vending business. Best **************** I have experienced in a long time!The Discount Vending Store Response
02/07/2023
Thank you Kari for your kind words. As you know, it's not always smooth sailing from day 1, but our Technicians do work hard to resolve any issues that will arise.Review from Matcha l
5 stars11/21/2022
I don't know where to begin..but all I can say is that this company has the BEST customer service ever. Now...if I could give the technician ****** a 20 out of 10 I would have. I have never experienced a person that is soo patient and goes above and beyond, just to help you understand your machine. We have been on numerous phone and video calls through zoom just so he could guide me through the whole process. My machine is only up and running for a couple of weeks now and I am ready to place my next order!!!!!! A customer for life!!!The Discount Vending Store Response
02/07/2023
Thank you for the great review. We do work hard to ensure everything goes as smoothly as possible. We are always here if you need us.Review from Anissa D
5 stars11/10/2022
DVS has been amazing to work with. As a newbie to the vending machine business I had absolutely no clue about anything related to vending. Everyone from my Rep ***** the design team and the entire technical team especially ****** have exercised nothing but patience and kindness. They are all extremely knowledgeable. My machine is eye-catching and I am so pleased with the way it turned out. I will definitely order again from them!!!!The Discount Vending Store Response
11/11/2022
Thanks ******, it's been a pleasure working with you and we look forward to doing it again.Review from Lauren P.
5 stars11/05/2022
DVS has been amazing! My husband and I are brand new to the vending business. **** is our sales rep and she made sure we got exactly what we wanted and what we needed that fit in our budget. She was very informative and we hope to work with her again when we purchase our third machine! Next, we worked with ******* for our wrap. She made sure we understood everything we needed to do on our end. We gave her our logo and she designed a beautiful wrap for our machines. Our customers have already made great comments on how it looks! They love the tropical feel! We also worked with ****** when it came to the configuration and all the technical components of the machine. We have continued to work with him and will continue to do so when we need support. He has gone above and beyond to make sure we have everything we need to get up and running. He is always patient with me on the phone while I write notes and will help me until I understand everything I need to know. I am so grateful to have him as my service technician. ****** is my go-to person now if/when I have any questions about the machine.I HIGHLY recommend The Discount Vending Store for everyone in the vending business! Thank you all for everything you have done for us and we hope we will be working with you again!Review from Eric L
5 stars08/22/2022
We purchased our first machine from Discount Vending and couldn't happier with the level of service provided by the team. They walked us through selecting the right machine, designing our wrap and planogram, and installation. Post-install, they have been incredibly responsive and supportive with our questions. As we look to grow, Discount Vending will remain our go to!
Customer Review Rating
Average of 13 Customer Reviews
Contact Information
5930 Southmoor Dr
Fountain, CO 80817-2517
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