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Find a Location

Colorado Technical University has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforColorado Technical University

    College and University
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Students that enroll at Colorado Technical University Online are advised to read the Enrollment Agreement to make sure they understand and agree to the terms, rules, and regulations set forth therein. The Institutional Refund Policy is an integral part of the Enrollment Agreement and is incorporated by specific reference.

    Colorado Technical University Online's Institutional Refund Policy, refunds are calculated in accordance with the Institutional Refund Policy. Funds will be returned following the same hierarchy as the Return of title IV Funds policy followed by other aid sources, such as private loans, and then the student. There will be no refund of tuition and fees if a student completes any course during the quarter.

    In the event that a student withdraws or is dismissed from all classes during the quarter, refunds of tuition and fees will be calculated according to the following refund calculation: Number of days remaining in quarter after withdraw date divided by total number of days in the quarter equals the percentage of refund.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.04/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/16/1984

    Years in Business: 59

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Colorado Technical University has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      4435 N Chestnut St, Colorado Springs, CO 80907-3812
      BBB File Opened:
      1/1/1965
      Years in Business:
      59
      Business Started:
      1/1/1965
      Business Started Locally:
      1/1/1965
      Accredited Since:
      3/16/1984
      Type of Entity:
      Corporation
      Alternate Business Name
      • Colorado Technical University Online
      • CTU
      Business Management
      • Ms. Clantha Bates, Compliance Director
      • Ms. Jaimie Aister, Ombudsman
      • Ms. Elise Baskel, University President
      Contact Information

      Principal

      • Ms. Elise Baskel, University President

      Customer Contact

      • Ms. Clantha Bates, Compliance Director
      • Ms. Rachel Stetz, Student Experience Specialist
      • Ms. Elise Baskel, University President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      41 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/26/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I signed up for school and started in approximately early April 2023. I was under the impression that I would be going to school full time, as I was never told anything else by the school. They asked me to send a notarized form back to them which I did two or three times. They allowed me to go to school till September where they cut me out of my classes because of my nonpayment of tuition. I received a computer and an extra 500 dollars from them. They say that this is because I picked up an extra class but I was told by an instructor I would lose my Federal Finacial Aid if I didn't. They put me into collections (*****) from the school (Not including my FFSA) and dropped me out of my classes. I went from a 4.0 to a 2.9 in just a few weeks as I was unable to access my classes. I never signed a repayment letter, and this was almost seven months into my program. May to late September early October.
      Read More

      Customer Reviews

      28 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tracey G.

      1 star

      03/12/2024

      Worthless credits that are supposed to transfer won't and they lie about it they are a diploma mill

      Local BBB

      BBB of Southern Colorado

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