BBB Accredited Business Profile



(719) 520-3311


31 years in business
1396 S 21st St
Colorado Springs, CO 80904-4261
Additional Phone Numbers
  • (719) 776-7683
  • (719) 275-3968
  • (719) 775-2831
  • (866) 223-4200
  • (719) 484-8626
BBB File Opened: 11/11/1985
Business Started: 11/11/1985
Business Management
  • Kristi Been-Hallum, Manager
Contact Information
  • Principal: Dr. William Herholtz, State Manager
  • Dr. Kurt Smith, Manager
  • Customer Service: Ms. Shawn Hood, Office Manager
Business Category
  • Hearing Aids & Assistive Devices
  • Audiologists

Additional Information
  • 30 day money back guarantee on all hearing aids and products. 90-day fit guarantee on all ear molds.
Products & Services
Hearing aids, Hearing testing, diagnostic testing, Custom Ear Plugs, Musicians Monitors and cerumen mangement.
Alternate Business Names
  • Total Hearing Care
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.



Hearing Life is an Audiology and Hearing Care practice focused on providing service to persons of all ages with hearing problems or disorders.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.

Mon: 09:00 AM to 05:00 PM
Tue: 09:00 AM to 05:00 PM
Wed: 09:00 AM to 05:00 PM
Thu: 09:00 AM to 05:00 PM
Fri: 09:00 AM to 05:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.