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Find a Location

Perkins Motors has 1 locations, listed below.

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    Business ProfileforPerkins Motors

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2011

    Years in Business: 79

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Perkins Motors is a New and Pre-Owned Vehicle Dealership that has been serving Colorado Springs and the surrounding area for almost 80 years!  We are a fourth generation family owned and operated business.  We sell new Chrysler, Dodge, Fiat, Jeep and Ram vehicles along with a little bit of everything pre-owned. Our mission is to create raving fans of every customer by providing an exceptional experience in an honest and uncompromising manner.

    Products & Services

    This company offers new and used vehicles and has commercial trucks/cars and fleet

    Business Details

    Location of This Business
    1205 Motor City Dr, Colorado Springs, CO 80905-7314
    BBB File Opened:
    8/1/1989
    Years in Business:
    79
    Business Started:
    6/30/1944
    Business Started Locally:
    10/15/1956
    Business Incorporated:
    10/15/1956
    Accredited Since:
    9/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Perkins Motor City Dodge
    • Perkins Motor Company
    • Perkins Motors Chrysler Dodge Jeep Ram
    Business Management
    • Mr. David Perkins, President
    Contact Information

    Principal

    • Mr. David Perkins, President

    Customer Contact

    • Mr. David Perkins, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a 2018 Dodge Durango with ******* mi on it. We paid $26,000 for it and an extra $6000 for an extended warranty that is for powertrain. There were no issues buying the car. However, I did ask to test drive a different Durango that they had on the lot and many excuses were given. I decided to test drive the Durango that we bought and decided that it was going to work for our family. I went through the inspection and carfax with the salesman and we did several look throughs on the car. Within a week I had already started to have issues. I noticed that the antifreeze was disappearing very quickly. The computer on the car would tell me that the engine was getting warm and I would turn it off and put more antifreeze in it. I did this for about 3 weeks before taking it to a mechanic. This mechanic did a pressure test and could not find a place that it was leaking. I drove it for about another month before taking it to another mechanic where they also did several tests and did not find an issue. It was at this time that I took my vehicle back to Perkins and they were very unhelpful and did not do any diagnostic tests on the car. I do have more to say about that but do not have enough characters to go through it. I took my car to a Dodge certified dealership to get repairs done with our extended warranty. It was at this time that they discovered the engine to be badly damaged. They also found that there are transmission issues due to this as well as water pump failure and a faulty radiator that they determined was at cause. The total for these repairs is estimated without the transmission to be ******. With the transmission. They believe it will be around ******. The warranty will not pay for the issue because they do not cover the radiator as a powertrain issue. I called the dealership and tried to have a discussion with them and they are less than helpful. They will not talk to me because my husband is on the loan and they only want to talk to a man.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christine K

    1 star

    03/28/2023

    We purchased a 2014 Dodge Charger in Sept of 22! We found some noises, etc. We were told it was going to be a Safety Inspection not to worry? We were told everything was fine??? We heard this awful noise coming from the dashboard and getting worse............we spoke with our salesman a few times about this problem, was there twice to have the service ***** take a look?We were told they couldn't hear anything, nothings wrong. My husband was fed up and took the vehicle for another opinion at a repair shop. Found out it is a tension strut, one on each side, $900.00.We are disgusted with Perkins Motors (they lied to us)!!! Will never go back to them for anything, and I wouldn't suggest anyone going there for purchase/or repairs for their vehicle EVER! The brakes are iffy!!! I could go on, but why nothing will be fixed by this Company.So Sad.

    Local BBB

    BBB of Southern Colorado

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