Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Main Street Veterinary Clinic has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMain Street Veterinary Clinic

    Veterinarian
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2010

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are a full service veterinary hospital with an emphasis on preventative medicine.   We perform routine and emergency procedures both medically and surgically.  At Main Street Veterinary Clinic, we strive to treat your pet as if he/she were our own.

    Products & Services

    Veterinary services, Animal Hospital, Animal health products, Animal surgery.

    Business Details

    Location of This Business
    500 S Main St, Lumberton, TX 77657-7375
    BBB File Opened:
    2/22/2010
    Years in Business:
    14
    Business Started:
    10/28/2009
    Business Started Locally:
    10/28/2009
    Accredited Since:
    3/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Sherry Ford, Office Manager
    • Ms. Sondra Jennings, Surgery Manager
    • Dr. David Duplechin, DVM, Veterinarian
    • Dr. Jenna Hunter, DVM, Owner
    • Dr. Hayley Hanson-Ford, DVM, Veterinarian
    • Ms. Robin Granger, Office Manager
    • Dr. Holly Wolfe DVM, Veterinarian
    Contact Information

    Principal

    • Dr. Jenna Hunter, DVM, Owner

    Customer Contact

    • Dr. Jenna Hunter, DVM, Owner
    Additional Contact Information

    Fax Numbers

    • (409) 755-6109
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ***** was a "community cat" at a condominium community in Southwest ******* where I resided. His previous owner had abandoned him there when he sold his unit, so when I sold mine and moved to Beaumont in 2016, I decided to take ***** with me. He agreed. He bacame an indoor cat, and we have **** together ever since.On Jaunary 15, 2024, I took ***** to ************************* because he was losing weight and becoming lethargic. They gave him a blood test, gave him a shot and sent home an oral antibiotic, which I gave him.On March 19, 2024, I took ***** to Main Street Animal Clinic and dropped him off at 7:00 in the morning, on the way to work. They agreed to see him sometime during the day, and I told them I would pick him up (if needed) after I returned to ********* after work. I called the clinic as I was on the way home, and spoke to the veterinarian (****************), who told me that ***** had a significant flea infestation and this resulted in low blood cell count. She recommended a blood transfusion (at $500+), but said that he could also recover at home. We decided that the latter would be a proper choice. I picked *** as up with a bottle of Pet Tinic, with instructions to give one mL orally twice a day. I gave him his first dose that evning, and another dose the next morning. When I arrived home from work Wednesday, March 20, I found ***** dead in the middle of the living room floor. Surrounding my beloved pet was a significant number of fleas, some dead and many living. I immediately called Main Street Animal Clinic, but found that the business was closed. The phone was forwarded to the Animal Emergency Clinic in Beaumont, and when I was connect to them was told that there was nothing that they could do and they promptly hung up on me.Questions: why wasn' ***** kept overnight when he could receive professional care, and why wasn't he properly and completly defleaed, since we know that the fleas are the reason why he is sick?
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Southeast Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.