BBB Accredited Business Profile

Spectrum

Spectrum

(800) 222-5355

Spectrum

34 years in business
602 N Highway 69
Nederland, TX 77627-7153
Fax Numbers
  • (409) 727-5050
Additional Phone Numbers
  • (409) 720-5541
  • (469) 665-7724
  • (409) 720-5514
  • (972) 409-2273
  • (469) 464-4515
Additional Email Addresses
  • roy.rudd@twcable.com
  • gerald.hastie@twcable.com
  • ed.serna@twcable.com
  • william.nichols1@twcable.com
Additional Website Addresses
BBB File Opened: 09/23/1992
Business Started: 01/01/1983
Business Started Locally: 01/01/1983
Business Incorporated: 05/08/2003 in TX
Type of Entity
Corporation
Business Management
  • Ed Serna, Gov. Relations Group
  • Lloyd Christian, Technical Operations Manager
  • Accounts Payable Corporate
  • Fred Flores, Communications Specialist
  • Morgan Gonzales, Communications North TX
  • Gerald Hastie, VP Customer Care
  • Janie Leija, Supervisor, QA & Escalations
  • Will Nichols, TWC Business Class, A/E
  • Roy Rudd, Director of Field Operations
  • Mary Stubbe, Current Complaint Contact as of 5/23/12
  • Gary Underwood
  • Vickie Yakunin, Community Relations Manager - North TX

Business Category
  • Television - Cable, CATV & Satellite
Alternate Business Names
  • Time Warner Cable
  • TWC

NR

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.


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BBB reports on known significant government actions involving the business's marketplace conduct.

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Spectrum