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          The Big Kahuna Family Restaurant has 1 locations, listed below.

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            Business ProfileforThe Big Kahuna Family Restaurant

            Restaurants

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            10/1/2009
            Years in Business:
            14
            Business Started:
            10/1/2009
            Business Started Locally:
            10/1/2009
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Cliff Greenup, Owner
            • Jessie Alcalar, Owner
            Contact Information

            Principal

            • Jessie Alcalar, Owner

            Customer Contact

            • Jessie Alcalar, Owner
            Additional Contact Information

            Fax Numbers

            • (281) 659-2243
              Primary Fax

            Email Addresses

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Milidia S

            1 star

            12/05/2022

            This restaurant is the worst excuse for a family business. Their attitudes were poor just like their lack of customer service and hospitality. I visited this makeshift restaurant for the first time two months ago and was not impressed or pleased with my service. The food that was served to me was not freshly cooked then when I told the waitress about my plight she instantly became argumentative saying that the food was prepared fresh although I had touched the food and it was cold. This didn't make much sense since I stepped into the facility to dine in I could understand if I ordered UberEats however I walked into the cluttered make-shift restaurant giving them a chance at business however their lack of professionalism and quality led me to ask them for a refund which they had refused as well as the lengthy post to make sure no one else is ripped off for twenty-five dollars. This location is not worth your peace of mind nor your money their attitudes are so intolerable it's a wonder they are in business. I would be disappointed with my treatment by the restaurant I just had to share my story no one should have to go thru this especially when you're patronizing a small business. This restaurant gives other small mom-and-pop restaurants a bad representation as some people that comes across this type of small business will think that's how all small businesses are. I'm warning everyone that reads this post to stay away from restaurants that will charge you for cold food refuse and refund and have a poor attitude to go with it. For any business that is run like this I rather not give them one cent of my money to stay in business. Businesses like these should be shut down. This restaurant charges twenty dollars for plates but the furniture in the restaurant is old and falling apart there is also a strong foul stench that you'll smell when you walk thru the front door that's why I ate on the patio of the makeshift restaurant. The outdoor furniture was falling apart also.

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