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Find a Location

Robert's Mobile Home Service, LLC has 1 locations, listed below.

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    Business ProfileforRobert's Mobile Home Service, LLC

    Manufactured Home Transport
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2014

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Products & Services

    Mobile Home transportation, Mobile home movers, Mobile Home Transport, Manufactured Home Transport

    Business Details

    Location of This Business
    6760 Deer Park Ln, Lumberton, TX 77657-9756
    BBB File Opened:
    2/17/2014
    Years in Business:
    13
    Business Started:
    9/1/2010
    Business Started Locally:
    9/1/2010
    Business Incorporated:
    11/21/2016
    Accredited Since:
    3/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 4:00 PM
    T:
    9:00 AM - 4:00 PM
    W:
    9:00 AM - 4:00 PM
    Th:
    9:00 AM - 4:00 PM
    F:
    9:00 AM - 4:00 PM
    Business Management
    • Mr. Robert Lonnie Lee Sr., Owner
    Contact Information

    Principal

    • Mr. Robert Lonnie Lee Sr., Owner

    Customer Contact

    • Mr. Robert Lonnie Lee Sr., Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2022

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I purchased a double wide mobile home from ******* ***** in Lake Charles, LA. The dealership used Roberts Mobile Home Services to transport, place, connect, block up, level, and tie down the mobile home pieces. I spent $11,075.00 on dirtwork to prepare the housepad and property for delivery. I also spent another $7,400.00 for driveway coverage. It was intentional that the housepad was adjacent to the driveway to avoid runoff from rainwater that would occur if it was only dirt. The house pad was staked out so that the movers would know exactly where the trailer was to be placed. On Thursday May 6th, 2021, Roberts Mobile Home Services transported the pieces of my double wide trailer to my property, but would come back later to finish the placement, connection, blocking, and leveling. On 05/18/21 Roberts Mobile Home Services came back to finish the job but did not place the house in the staked position. I complained to the dealership, and a representative contacted Roberts Mobile Home Services and Mr. ****** *** himself agreed to pay for more driveway material to be placed along the side of the house where his mistake was going to cause an issue. Mr. ****** came to my house to look at the issue, he told me directly that he did not want to move the trailer into the correct location because it was alot of work, he even suggested that he'd rather pay to put down more rock. I got a quote for the work to be done, contacted Mr. ****** on 01/13/22 and he told me to email him the quote. On 02/03/22 I contacted him again and he said he would check on it. On 03/07/22 he claimed that he thought they already paid it. On 03/17/22 he asked for the quote again via text so I sent it to him. On 03/22/22 and 03/28/22 he continuously tried to make me believe that he was going to handle it soon. On 03/29/22 he tells me that he sent the check in the mail when I told him I wanted to pick it up in person. It is now 04/07/22 and there is no check. I want my house placed correctly.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sherri W

    1 star

    04/27/2022

    They do not answer the phone or return calls. Very unreliable. Probably glad I couldn’t get them to do such an important job as moving my home.

    Local BBB

    Better Business Bureau in Southeast Texas

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