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Find a Location

Smilepoint Dental has 1 locations, listed below.

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    Business ProfileforSmilepoint Dental

    Dentist

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    860 S 11th St Ste 101, Beaumont, TX 77701-3737
    BBB File Opened:
    4/4/2017
    Years in Business:
    11
    Business Started:
    5/1/2012
    Business Started Locally:
    8/1/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Dr. Geetika Rastogi, Owner/DMD
    • Dr. Pranav Kataria
    • Ariel Haze, Manager
    Contact Information

    Principal

    • Dr. Geetika Rastogi, Owner/DMD
    • Ariel Haze, Manager

    Customer Contact

    • Ariel Haze, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I'm frankly tired of going back and forth with Smiles point dental! They have and still is doing nothing but causing me grief!! I m tired of taking off my job each time these people call;I have spent my money upfront! Which I hate id done that! And, yet,the dentures keep coming in wrong ?? ?? either they wouldn't come in as promised..Smilespoint keep scheduling me to come in! They know I can't take off my job any time they schedule *****.come in! As of today, it's been over 7 visits not including today's false show up visit due to failurento.inform me ahead of time that for whatever reasons,that my dentures didn't come in and all!! But they keep allowing me to drive there,check in and all.so they can get paid anyhow!!I each time I d tell them I need my money back,they'd keep making excuses of not knowing what to do with that or different false lying statements!!We really so sick of it! These people have my nerves so ?? and all I want is my money back to go somewhere else to.someone in network with my insurance!! They never told me that the plan i have was out of network!! Therefore it has made it difficult for me to file a complaint, nor claim against them due to this doctor being our of network!! Smiles point knew this information!!! But,yet,I'm the one that having to suffer without my ,money, dentures!! I will do whatever it takes to get my money back!!!!
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau in Southeast Texas

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