Customer ReviewsforWilliam S. Nantz DDS

I sent my 3 minor children to Dr. William Nantz today for cleanings, I had to work so their grandmother took them. when my 15 yr old son gets home he asked me if its normal for a dentist to ask a lot of personal questions or make comments? I said personal questions and comments like what? He said the woman that was working on his mouth pointed out the fact that he has one earring and “back in her day that meant you were gay, and that his hair is big and only people like will smith had hair like that. (Not sure wth she was implying, BUT IT WAS UNACCEPTABLE) he then told me she was making comments on his clothes and if he was gonna get a job and where he went to school etc. I was done at the gay part because first why are you talking about sexual orientation, and why to a minor and in a place of business. That’s way past inappropriate. So I called the office and asked what her name was, and as I was explaining to one of the woman at the front desk what the problem was I dropped the f bomb, and she hung up on me, I called back and again was hung up on, when I called the 3rd time I asked for the woman’s name again and was told due to HIPPA laws they could not disclose the name of a worker, and that if I wanted to get her name I could pay for the children’s medical files. I said fine IM ON THE WAY! When I arrived and again asked for the name, I was told I could not have it. I said so when you answer the phone and say “Dr. Nantz office” that doesn’t break HIPPA. I’m confused at this point because they are trying to protect that woman but who is protecting my child from this inappropriate conversation, the crossed to many lines and to many boundaries…The woman (hygienist) came out and started to apologize stating “how unprofessional it was for her to say those things, and she did not mean anything by it”, ma’am it is too late for that, why would you say that, if this is normal office chit chat you should really reevaluate that. (Had an adult been allowed to sit back there