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Find a Location

I H Roofing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • I H Roofing

      6300 College St Suite 1 Beaumont, TX 77707-3400

      BBB Accredited Business

    Business ProfileforI H Roofing

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2015

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    New Construction Roofing, Roof Repair, Storm/Hail Damage Repair

    Business Details

    Location of This Business
    6300 College St Suite 1, Beaumont, TX 77707-3400
    BBB File Opened:
    4/16/2015
    Years in Business:
    10
    Business Started:
    7/5/2013
    Accredited Since:
    6/1/2015
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Isidro Hernandez, Owner
    • Ms. Allejandra Tobias, Office Manager
    Contact Information

    Principal

    • Mr. Isidro Hernandez, Owner

    Customer Contact

    • Mr. Isidro Hernandez, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In June of 2019 IH roofing put a metal roof on my house. I not knowing at the time allowed them to put the metal over the existing shingles. When the owner came out to collect final payment we noticed several problem areas and he agreed not to charge me the rest of the money until the job was finished correctly. They never came back. I had gutters installed but the roof they put on was never touched. In August 2022 I noticed 2 small holes in the ceiling that started leaking. I called the company and when he finally came out he said he didn't see a problem and asked when I was going to pay him his money. Mind you, he had no record of any payment as he had closed the bank account and got a new secretary since the roof was installed. I reminded him of our agreement and he then accused me of having someone else mess with the roof. I explained that since he was unable to see a problem and only demanded more money I didn't trust his judgment and was going to have to call someone else to come take a look or do the work. He again said I had someone come and mess with the roof that it wasn't how he had left it. I had 2 x 4s added to the eave of my roof to attach gutters to. I've had several companies come out to check out the damage. All of the companies said that a metal roof cannot be installed over shingles, that IH roofing used the wrong nails to attach the metal, that the back part of the roof is just flapping there weren't even any nails (or screws, whatever) to hold it down on the back, and that there is an insufficient amout of flashing. To repair the damage I can have silicone injected around the screws to stop the leak, and more flashing installed, along with some other places siliconed that needed weatherstripping. I will be having a new company come out to remove and replace the entire roof. I am asking for a refund of material cost. I am also willing to give back the metal sheets, as I was told they are still usable if installed correctly.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah F

    1 star

    02/19/2024

    ***** knowingly used the wrong materials on my flat roof, admitted to it because he said it was going to rain so he had to put something on it, and refuses to redo it. Its been 8 months and Im still having leaks. Ive had a total of 12 leaks. He said he has patched the leaks, but every time we have a hard rain, it leaks somewhere else. He fixed dry wall on one major leak, but his definition of fixing the other leaks has been to paint over it. 8 months of water damage to my house which Im sure is now resulting in other major problems. He hasnt fixed the problem (the roof) and gets frustrated when he has to come fix another leak. The problem is clear and its not being fixed. Currently, I have 6 leak spots in my house he hasnt come to fix since November 30,2023. This should be a priority, but it is not being handled professionally.

    Local BBB

    Better Business Bureau in Southeast Texas

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