BBB Accredited Business Profile



(806) 281-6124


42 years in business
1717 Norfolk Ave
Lubbock, TX 79416-6035
Additional Phone Numbers
  • (806) 281-6000
BBB File Opened: 06/01/1983
Business Started: 01/01/1975
Business Started Locally: 01/01/1990
Business Incorporated: 05/10/1990 in TX
Type of Entity
Contact Information
  • Principal: Lindsey Grannan, Marketing Director
  • Gilbert Carrasco, Executive Director
  • Thomas J. Rollins
  • Carla Minor, Accounts Payable
  • Pam Roddy
  • Thomas J Rollins
  • Sam West
  • Customer Service: Vickie Wood, Admin. Asst.

Business Category
  • Retirement & Life Care Communities & Homes
  • Apartments
  • Nursing Homes
  • Rehabilitation Services
  • Soliciting Organizations
  • Assisted Living Centers & Adult Family Homes

Additional Information
  • Formerly known as John Knox Village
Alternate Business Names
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




Customer Review Rating:

There are NO reviews for this business.
Be the first to leave a review!
This business has no complaints filed