BBB Accredited Business Profile



(800) 331-0500


29 years in business
12555 Cingular Way Ste 2220
Alpharetta, GA 30004-8502
Additional Phone Numbers
  • (806) 758-6100
  • (877) 734-0766
BBB File Opened: 10/07/1987
Business Started: 09/01/1987
Business Started Locally: 09/01/1987
Contact Information
  • Principal: Ralph De La Vega, President & CEO
  • Customer Service: Randolph Shackelford, Primary Complaint Contact
  • David Connor, Central Region Mgr.
  • Jim Davidson, OOP Escalation Contact
  • Nancy Ewing, Cust. Srv.
  • Nicole Perez, Billing & Membership
  • Scott Sayler, OOP Escalation Contact
  • Connie Short, Area Mgr.
  • Teena Valverde, Admin Asst

Business Category
  • Cellular Telephone Service & Supplies
Additional Information
  • The call center here in Lubbock is designated as a Regional Office of the President. They handle complaints from consumers residing in Arkansas, Kansas, Missouri, Oklahoma and Texas.
Alternate Business Names


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

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