BBB Tips for a Safe Valentine’s Day

February 10, 2017

Miami, FL – Valentine’s Day is right around the corner and whether consumers are planning on buying flowers or a piece of jewelry, or simply looking to meet someone special, BBB offers the following tips to have a sweet Valentine’s Day. 

Florists – Valentine’s Day is a busy holiday for florists. When you place your flower order, whether in-store or through an online shop, be sure you allow enough time for shipping and verify with the florist that the date and time is guaranteed. Obtain a receipt for the order and ask about the business’s refund policy if the delivery is late, never arrives or is in bad condition. Confirm that the florist you contact is actually the florist fulfilling the order too. At this time of year it’s not uncommon for a third party to be involved. Be sure you know the florist’s actual street address and phone number in case you need to adjust your order. Before ordering an arrangement, check out trustworthy florists at

Jewelers – Research the jewelry shop or jeweler and the type of jewelry piece before making a purchase. Knowing more about the industry will help ensure that your venture will be successful. Check the jewelry store’s reputation with friends and family who are familiar with the store. Finally, be sure to always ask for the store’s refund and return policy before you buy. BBB recommends consumers check out BBB Accredited jewelry stores to find a trustworthy store before they shop.

Gift Cards –If the card is scratched or damaged it is virtually useless. Purchase cards that have no value until the store clerk loads on your amount. If a gift card is displayed on a public rack where anyone can reach it – be aware that scammers can sometimes gain access to such a card before you buy it, and once purchased, the scammer may be able to use the card’s value before you are able redeem it. Check to be sure that the protective stickers have not been removed and that the unique PIN number located on the back of the card is not exposed. Report any damaged cards to the store selling the cards.

E-mails and E-Cards –Only open emails, attachments, and links from people you know. Enhance email filters to block any such threats. Watch out for unsolicited emails with subject lines such as, “Someone just sent you an e-card” or “Send your loved one a Valentine's Day card today.” If you ordered flowers and receive an email indicating a problem, contact the florist directly to ensure the email is legitimate – chances are it is not.

Online Dating- be wary of scammers devoted to “catfishing” unsuspecting singles. These con artists often break hearts through dating apps and websites. Learn more about these type of scams at