This Business Is Not BBB Accredited

Vacation Village Resorts

Vacation Village Resorts

(954) 563-2444

Vacation Village Resorts

35 years in business
Headquarters
2626 E Oakland Park Blvd
Fort Lauderdale, FL 33306-1614
Additional Phone Numbers
  • (407) 396-9086
  • (800) 454-4771
  • (954) 384-9196
Additional Email Addresses
  • lkent@theberkleygroupinc.com
Additional Website Addresses
BBB File Opened: 06/01/1989
Business Started: 01/01/1982
Type of Entity
Corporation
Business Management
  • Ms. Lili Kent, Corporate Relations Manager
  • Ms. Tammy Archard, Executive Assistant
  • Ms Rebecca Foster, President
Business Category
  • Timeshare Companies
  • Hotels
  • Property Management
  • Resorts
  • Vacation Rentals
  • Vacation Certificates & Vouchers

Alternate Business Names
  • Berkley Vacation Resorts, Inc
  • Palm Beach Resort Developement Group, LLC.
  • The Berkley Group, Inc.
  • Lando Resorts Corporation
  • Patriot Resorts Corp
  • Williamsburg Plantation, Inc.
  • El Dorado Resorts Corp
  • Key Resort Group, Inc
  • Vacation Village
  • Berkley Vacations

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

F

Additional Complaint Information

BBB files contains a pattern of complaints from consumers regarding sales practices issues. Specifically, several complainants have alleged that information provided during sales presentations does not match the terms and conditions in the written contracts that they are asked to enter if they agree to make a purchase following a timeshare presentation.

On March 23, 2017 BBB sent correspondence to Village Village Resorts requesting their voluntar... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Vacation Village Resorts include:

  • 277 complaints filed against business
  • Failure to respond to 2 complaints filed against business.
  • 29 complaints filed against business that were not resolved.
  • Length of time business has taken to respond to complaints.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Vacation Village Resorts

THIS BUSINESS IS NOT BBB ACCREDITED

Vacation Village Resorts

Customer Review Rating:

15%
85%

Composite Score: