BBB Accredited Business Profile

TracFone Wireless, Inc.

TracFone Wireless, Inc.

(800) 876-5753

TracFone Wireless, Inc.

21 years in business
Headquarters
9700 NW 112th Ave
Miami, FL 33178
Additional Phone Numbers
  • (305) 715-6673
  • (877) 836-2368
  • (877) 430-2355
  • (877) 238-7908
  • (800) 220-9581
  • (305) 715-3627
BBB File Opened: 07/07/1999
Business Started: 03/21/1996
Type of Entity
Partnership
Business Management
  • Ms. Keva Bygrave, Manager Executive Resolution
Business Category
  • Telephone Pre-Paid Card Sales & Distribution
  • Advertising - Direct Mail
  • Telephone Equipment & Systems Service & Repair
  • Internet Shopping
  • Soliciting Organizations
  • Cellular Telephone Service & Supplies
  • Telephone Communications
  • Telephone Service - Long Distance

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

UPDATE as of February 20, 2015

Case No.: Case3:15-cv-00392-EMC
STIPULATED ORDER FOR
PERMANENT INJUNCTION AND
MONETARY JUDGMENT

S. SPENCER ELG (GA SBN 940592)
selg@ftc.gov
TIMOTHY A. BUTLER (CA SBN 262962)
tbutler@ftc.gov
Federal Trade Commission
225 Peachtr... Read More

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

As of July 1, 2015, the Federal Communications Commission's Enforcement Bureau (FCC) has reached a settlement with TracFone Wireless, Inc. to provide unlocking of TracFone handsets to millions of American consumers.

The Bureau's investigation found that ... Read More

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

TracFone Wireless, Inc.

TracFone Wireless, Inc.

BBB ACCREDITED SINCE 06/30/2003

Customer Review Rating:

89%

Composite Score: