TracFone Wireless, Inc.
21 years in business
Headquarters9700 NW 112th Ave
Miami, FL 33178
Additional Phone Numbers
- (305) 715-6673
- (877) 836-2368
- (877) 430-2355
- (877) 238-7908
- (800) 220-9581
- (305) 715-3627
Find a Location
BBB File Opened: 07/07/1999
Business Started: 03/21/1996
Type of EntityPartnership
- Ms. Keva Bygrave, Manager Executive Resolution
- Telephone Pre-Paid Card Sales & Distribution
- Advertising - Direct Mail
- Telephone Equipment & Systems Service & Repair
- Internet Shopping
- Soliciting Organizations
- Cellular Telephone Service & Supplies
- Telephone Communications
- Telephone Service - Long Distance
Licensing, Bonding or RegistrationThis business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Government ActionUPDATE as of February 20, 2015
Case No.: Case3:15-cv-00392-EMC
STIPULATED ORDER FOR
PERMANENT INJUNCTION AND
S. SPENCER ELG (GA SBN 940592)
TIMOTHY A. BUTLER (CA SBN 262962)
Federal Trade Commission
225 Peachtree Street, Suite 1500
Atlanta, Georgia 30303
Tel: (404) 656-1390; Fax: (404) 656-1379
Attorneys for Plaintiff
FEDERAL TRADE COMMISSION
FEDERAL TRADE COMMISSION,
TRACFONE WIRELESS, ... Read More
Government ActionAs of July 1, 2015, the Federal Communications Commission's Enforcement Bureau (FCC) has reached a settlement with TracFone Wireless, Inc. to provide unlocking of TracFone handsets to millions of American consumers.
The Bureau's investigation found that TracFone
violated agency rules by improperly certifying that it would unlock phones for its customers
enrolled in the FCC's Lifeline program.
To settle this violation, the company has agreed to trans... Read More
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.