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Find a Location

Complete Roofing Solutions, Inc. has 1 locations, listed below.

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    Business ProfileforComplete Roofing Solutions, Inc.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.91/5stars

    Average of 53 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2012

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Complete Roofing Solutions Inc. is a full-service roofing and construction contractor. Servicing the residential, commercial and industrial environments.

    Products & Services

    Complete Roofing Solutions Inc. is a full-service roofing and construction contractor.

    Business Details

    Location of This Business
    4252 Westroads Dr STE A, West Palm Beach, FL 33407-1219
    BBB File Opened:
    12/5/2012
    Years in Business:
    16
    Business Started:
    7/27/2007
    Business Incorporated:
    6/6/2007
    Accredited Since:
    12/6/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mrs. Christine Jacobazzi, Board Secretary
    Contact Information

    Principal

    • Mr. George Jacobazzi, President

    Customer Contact

    • Mr. George Jacobazzi, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We signed a roof replacement contracts with CRS (Completed Roofing Solutions, **** located at ******************************************************************* on June 22, 2023. CRS never notified me the date of roof replacement work begin. I asked CRS several times before the roof replacement begin trying to acquire the estimation costs for partial rotten fascia board and plywood if needed. But they never responded me. Instead, after completion, they sent me an additional charge of $9997.80 besides contract price $24295 for partial replacement of fascia board and plywood, stucco repair, etc. After my contractor performed measurement and provided me those pictures, I found that CRS charged almost 3 times more than what they supposed charge for partial replacement of fascia board and plywood. Besides, they also removed and disposed of the gutters without my consent and never sent me pictures of those gutters!I called and emailed ******, the owner of CRS regarding this overcharge, he was yelling at me on the phone threatening to file a lien on my property if I dont pay the overcharged amount. Eventually he did file a lien on my house even after I have paid full contract price on time and additional $3398.5 payment based on actual fascia and plywood replacement.This company is quite dishonest and always try hiding working details to maximize their profit. We tried communicate with them but neither answer our questions nor provided us any technical concerns, always evade your question topic and key point here is they never follow contract statements Extra work should be considered a change order and must be approved by owner
    Read More

    Customer Reviews

    53 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maria B

    5 stars

    04/16/2024

    I found CRS to be professional, knowledgeable and attentive. Fair pricing and a clearly outlined contract. The roof replacement went smoothly from start to finish. No mess or clean up. All questions answered, requests granted. I highly recommend CRS.

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

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