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Find a Location

Affinity Management Services, LLC has 1 locations, listed below.

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    Business ProfileforAffinity Management Services, LLC

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2007

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    8200 NW 41st St, Suite 200, Miami, FL 33166
    BBB File Opened:
    6/19/2007
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Incorporated:
    1/9/2007
    Accredited Since:
    6/30/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    49
    Business Management
    • Mr. Rafael P. Aquino, Managing Member
    • Mr. Pedro Garcia, Director of Finance
    Contact Information

    Principal

    • Mr. Rafael P. Aquino, Managing Member

    Customer Contact

    • Mr. Rafael P. Aquino, Managing Member
    • Mr. Pedro Garcia, Director of Finance
    Additional Contact Information

    Fax Numbers

    • (305) 325-4053
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Affinity is the management company that took over my development as of Jan 1, 2024. My development is called ***********. I have sent my Condo payments for ******** February and March. They do not show in my account. I have sent numerous emails with proof that these monies have been taken out of my banking account and forwarded to them. They tell me this is a common problem when I call. They do not answer my emails, not even an acknowledgment that they are looking into it. Supervisors do not return my calls. I have spent hours trying to find out why these payments are not credited to my account with no success. They just say they are looking into it when I call. Totally unacceptable. Is there fraud going on, I live 1/2 mile from a recent HOA huge money fraud situation. I am beyond frustrated and their business practice and lack of accountability is unacceptable.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Flori S

    1 star

    04/18/2023

    I am giving a start to be able to put a review . They started on our community on 4/1, in my experience and view so far, this is the worst we ever had, I dont comprehend how our board picked this garbage of company. The girls at office are not equipped to deal with this, leave alone the complex and large community I live in. Manager makes decisions as if she was the boss and today a board member has to step in to assist. My friend from another association warned me and so far she seemed correct I can not believe we went from a bad one to a disaster. Their cleaning team is not aware of the smallest thing about commercial cleaning, I had to call office for them to direct them to pick some garbage. I can not believe we got rid of AKAM to start a worst nightmare.Shame on us

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