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Find a Location

Merchant Data Systems Inc. has 1 locations, listed below.

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    Business ProfileforMerchant Data Systems Inc.

    Credit Card Equipment

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1688 Meridian Ave STE 902, Miami Beach, FL 33139-2712
    BBB File Opened:
    7/13/1999
    Years in Business:
    26
    Business Started:
    7/8/1997
    Business Incorporated:
    7/8/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 4016291 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Company.com
    • Merchant Data Systems Holdings, LLC
    • Merchant Data Systems of the NorthEast
    • Merchant Data Systems of the Palm Beaches
    Business Management
    • Mr. William Wade, CEO
    Contact Information

    Principal

    • Mr. William Wade, CEO

    Customer Contact

    • Mr. William Wade, CEO
    Additional Contact Information

    Fax Numbers

    • (305) 538-2659
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/09/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I recently sought to cancel my service with Company.com in September of 2021. I was informed I would owe a steep $2,101.60 penalty in cancellation fees. Upon speaking with Company.com representative ********* ******* I was informed I was under contract with Company.com. I explained to Ms. Holmes my initial contract period with this company had long expired in 2015, after the agreed-upon initial Three (3) year contract and whatever current agreement was an automatically renewal of my service contract, of which I had never been contracted nor informed. I informed Company.com that automatic renewals in the State of Georgia were deemed illegal under Chapter 12 to Title 13 of the Official Code of Georgia. I was directed to speak with ***** ******** a Company.com Service Representative. After explaining the situation to Mr. Morales, I was disregarded and told the company stood behind their contracts, the statute was of no concern to him, and said penalty still applied.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ocean Grove Lodge

    1 star

    08/06/2021

    Was canceled by this company with an early termination fee of $2856.95 during covid-19 shutdown without notice. They waited for my contract to automatically renew then terminated my account for non activate sales to get the maximum fee . I feel this is a deceptive business practice by this company they could of email or mailed a letter of intent before doing this. Refunding my money would be the right thing to do.

    Merchant Data Systems Inc. Response

    08/13/2021

    Please send us the Legal name of the business, DBA and merchant identification number so we can respond.
    Thank you,
    Customer Care

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

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