BBB Accredited Business Profile

Swissluxury.com

Swissluxury.com

(305) 428-2285

Swissluxury.com

20 years in business
199 East Flagler Street
Miami, FL 33131
BBB File Opened: 12/06/2007
Business Started: 08/04/1997
Business Incorporated: 12/06/2007 in FL
Type of Entity
Sole Proprietorship
Contact Information
  • Principal: Mr. Darryl Randall, President
  • Customer Service: Mr. Charles Pool, CFO
Business Category
  • Jewelry Stores
  • Watch Dealers
  • Jewelry Buyers

Additional Information
  • -A return authorization is required prior to returning any merchandise. -Return authorizations must be requested within 30 days of the original date of purchase. -Exchanges receive 100% credit towards a future purchase unless the product is a s...
  • -A return authorization is required prior to returning any merchandise. -Return authorizations must be requested within 30 days of the original date of purchase. -Exchanges receive 100% credit towards a future purchase unless the product is a special order item. -All refunds, straight returns, and order cancellations will be subject to a 9% restocking fee. No Exceptions. Shipping charges are not refundable. -Returns and exchanges are not permitted, and will be refused, if the item has been used, worn, or altered from its original condition in any way (including sizing or the removal of links). -Special order items are not returnable and deposits for special orders are not refundable (Note: All products priced $9,500 or higher are considered special order). -Charges and payments for watch repairs or servicing are for the work performed and are not refundable. If you have any problems with any service or repair work, we will correct the problem within one year from the date of service. -Dial purchases, upgrades, or replacements of any kind are done on an exchange basis only. Our technicians will install the new dial, and we will keep the dial that is removed. -Please Note: Purchases made by any watch manufacturer, watch brand distributor, or any person acting on behalf of any of these entities in any manner, are NOT returnable for any reason. -Watch orders within the United States are shipped via FedEx with full insurance coverage. By entering into a purchase agreement with us, the customer agrees that in the event of loss or damage during shipment, the customer will be compensated by the insurance claim process and the customer agrees not to perform a credit card chargeback to recover such a loss. The customer also agrees to assume all liability for loss or damage during shipment if there is a 'Signature Release' of any kind on file for the delivery address. Packages shipped outside the United States may not be eligible for insurance coverage. All claims for loss or damage during shipment must be initiated within 48 hours of scheduled delivery. -We reserve the right to refuse or cancel any order. The contract to purchase an item will not be complete until we have charged your credit card or collected funds.

Products & Services
High end luxury Swiss watches for men and ladies. Our sister firm is luxurycrystal.com and that website specializes in Baccarat and Lalique Crystal. We also have certified Rolex watch repair technicians available.
Service Area
Worldwide
Alternate Business Names
  • Swiss Luxury.com
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

Overview

SwissLuxury.Com sells authentic luxury watches at discount prices. Watch brands include Rolex, Cartier, Patek Philippe, Hublot, Chopard, Omega, Jaeger and more!! Our goal is to provide our customers with the world's finest watches at discount prices.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 07:00 AM to 07:00 PM
Tue: 07:00 AM to 07:00 PM
Wed: 07:00 AM to 07:00 PM
Thu: 07:00 AM to 07:00 PM
Fri: 07:00 AM to 07:00 PM
Sat: 07:00 AM to 07:00 PM
Sun: 07:00 AM to 07:00 PM
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Swissluxury.com

Swissluxury.com

BBB ACCREDITATION SINCE 12/10/2007

Customer Review Rating:

87%
This business has no complaints filed

Composite Score: