Customer ReviewsforFlorida Peninsula Insurance Co.

Florida Peninsula just sent us a notice of non-renewal by mail. How impersonal and spineless not to contact us directly about this. Have never had an insurance claim, they happily took our money and are now running away. I say good ridence and I can guarantee I won't be doing business with FPI ever again.

Like most of SW Florida, we were hit hard by Hurricane Ian in September 2022. We had Florida Peninsula since our house was built in 2011 and have paid our premiums on time and in full. Of course, when we actually filed a real claim, Florida Peninsula felt that everything was under the deductible and paid nothing except for $500 for refrigerator contents. And then they illegally proceeded to drop us and we can't find coverage because house repairs that they paid nothing for have not been completed yet, like most of Fort Myers. I would recommend Florida Peninsula to anyone who likes to throw away money.

After paying you over $5.800 a year for six years and never filing a claim even after hurricane ***, living on a canal in ********** ,SWFL you all know we were a direct hit. I prepared my house and did what I could after. Almost filed a claim for *******, but as it was only six months old, so it was insured by Craftsman Roofing. (Florida Pen. told me any damage was from Hurricane **** in September 2017, five years before the roof was put on. Check building permits? No, make the client go away.)When you insure an antique, you will pay a lot. If you have a claim, it is 200 years of wear and tare.

My parents have this company, so not impressed! They don't call back or acknowledge your emails. Sorry, a BOT telling me they received my email means nothing. Guess who isn't renewing the policy this year?

Reported loss from hurricane Nov 14th 2022 and still nothing. Had to have more then one person come and look and I even sent in pictures. Still nothing now I have tried to get onto their web site to check my claim and it states I can't on it. This is crazy as hell. We pay over 7k for this crap insurance.. why

More like Florida Peninsula FRAUD Co. I called the day after the hurricane, It took over two weeks to get an adjuster to look at my damages. He never showed and called me after the appointment time to say he had car trouble. He finally made it a week later. I have damages that caused roof leakage, making the ceiling in my living area fall in. Leaking that caused water damages to my pantry. The soffit over my front door is severely damaged. The claim was processed OVER a month later.. and DENIED. I was told it is all water damage and since I don't have flood insurance they won't pay anything. WHAT!! This is hurricane damages. My roof NEVER leaked until hurricane ***, yet the adjuster said this was NOT caused by the hurricane. REALLY? The female I spoke to on the phone was trite and rude. Said unless I get a specific type of insurance they don't pay. She said, 'your policy is over 70 pages and states that this is not something we pay for." I NEVER received a 70 page document! So, this company is collecting my two grand a year... for what again? Now I am stuck, I can't engage another carrier unless the damages are repaired, and I can't afford to have them done. What a shameful way to do business. I am a 72 year old disabled veteran, and now living in substandard home, because I can't afford to leave. Thanks for NOTHING Florida Peninsula Insurance.

Typical shady Florida home insurer. They will take your money initially, but raise rates shortly after with no real reason. If they insurer did not properly asses your homes value and had to double insurance cost within a few months, this is not a market correction, it is blatant bait and switch. Fast forward to four years later with all premiums paid on time and no claims, Company advised a inspector was coming for a standard inspection to confirm no new damage or issues had arisen at my house. Inspector asked a couple of standard questions - do you have smoke detectors, do you have security systems? After that, it was all roof related concerns mainly about the age (19 years). Inspector did not physically check my roof (which is in fantastic condition, not my opinion had a roofer check for myself), he walked around the house then left. I then get a email notice of updated profile activity, but no indication as to what. I log on line and find they declined to renew my policy. I did not even get an option to replace my roof, just dropped like a hot potato. I immediately contact USAA who had no problems issuing me a cheaper policy after wind mitigation documents and inspection forms were successfully submitted (confirming roof is in excellent condition). All in all, this worked out well for me as I now am with the best homeowner insurer there is, but what a despicable way to run your business and I only shudder to think of the endless red tape Florida Peninsula would have sent my way had I actually needed to file a claim (reviews on that process are atrocious!) . Bottom line, do better research than I initially did, and don't try to save a couple of dollars going with a fishy company.

FLORIDA Peninsula is a fraudulent company. Prior to closing on our home on 12/20/2021, my husband and I were renters. During the process of purchasing our home, we were referred to an agent by the name of Anna Suarez with smart choices, whom quoted us a policy from FLORIDA Peninsula. Based on FLORIDA Peninsula’s policies, you must not have a water claim damage on your database within the last 5 years. After closing on our home last December, 3 months later we received a cancellation notice due to a water claim from the rental property. Mind you, we had no idea that was even on our database, but according to the date of 11/22/2021 when FLORIDA Peninsula pulled our record, they were well aware of the issue. Despite of their company’s policies “no water claim damage”, still the underwriter let the policy takes effect. After 3 months of collecting their funds, they decide to cancelled our policy. Now, not only we don’t have homeowners insurance, but we have to shell out more funds to another company in order to have insurance. FLORIDA Peninsula is a crooked company. As for that agent Anna Suarez from smart choice, worst customer service ever. There has to be something that can be done to these crooked companies. Consumers like us are suffering due to their negligence. I’m really disgusted by their actions. FLORIDA Peninsula should refund us the whole thing, not portion of it. PLEASE BE AWARE of these crooks. Better Business Bureau, please do something about this. The consumers worked too hard for their money to be getting screwed like this.