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            Customer ReviewsforStaybridge Suites

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            2 Customer Reviews

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            • Review from holly w

              1 star

              06/24/2023

              My husband and I stayed at the Staybridge Suites in ******* ***** on ***************. Horrible. Nothing works. The TV's don't work. The thermostats don't work. Two lights were out. No extra blankets. The pillowcases don't fit the pillows and the linen stinks like it was never washed. Or was washed with no soap. The dishes and pots/pans were not washed. They were filthy and I had to wash them. The door separating the bedroom from main room would not close all the way. I asked for extra blankets and got one very thin blanket. The pull out sofa is a sorry excuse for a bed. The springs were sagging so badly it was not possible to use, unless you don't mind a very bad, aching back in the morning. And there wasn't room for it to pull out all the way. It went right up to the dresser you won't be able to open because it blocks the drawers. I mentioned that two lights were out and asked for extra bulbs, which I never got. All faucets have very little pressure. I will never stay here again. I don't know how they can call this a three star hotel. I would give it zero stars!
            • Review from Jay P

              1 star

              05/14/2021

              Stayed at the Staybridge suites Ft. Lauderdale. I came back from a night of gambling to find my door open and my room robbed. I contacted the police and management. They have been investigating it for 3 weeks now, I've left a message every day asking for the manager to call me with updates. Not a single call back to me since the incident. Unreal experience. Do not stay here Its dirty and dangerous. --UPDATE: they have no cameras that covered my door. They tried the lock interrogation twice and got no information. Housekeeping swears they didn't take my stuff, they also swore they didn't leave the door open with the deadbolt so the door would not close. This is common practice for guests checking out. I still had 1 week left on the trip. Nobody wants to take accountability. This facility is very insecure and management violated the highest innkeeper code. Avoid this place at all cost.

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