Business ProfileforModern Furniture Store Miami

Purchased a bed from this location for $3000+ that essentially was broken from day 1. It was marketed as a high quality Italian bed but about a week after I bought it, began making all kinds of noise when I sit or lay.Reported the issue, they came out and replaced a portion of the frame. A few weeks later, the same thing happened. And then got exceedingly worse until eventually the headboard became completely disconnected and the bed is essentially destroyed. **note** this is with VERY LIGHT USE!! I have been traveling for the majority of the time I have owned this bed and not been home.So now, I have been attempting to get this bed returned for about 4 months. They refused a refund, yet offered store credit which I accepted. Yet they have thus far not picked up their defective product nor provided store credit.The sales associate, *****, keeps telling me he is going to get back to me yet he never does. They were supposed to pick up the bed today but I was told Hi *******. No, the owner of the company forbade the warehouse staff to do the pick up. I am going to call him and get back to youSpoiler alert - he never got back to me and the store is now screening my calls.Surely at this point they are trying to run down the clock on my warranty meanwhile I have been without a functional bed for 6 months.TL;DR VERSION - This store markets its products are premium, and while their furniture may LOOK greatit is nonetheless low quality and will quickly fail. They also make every effort to circumvent their warranty policy, and act in bad faith. If you are on the fence about buying here - just dont.