15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Eric T
1 star09/26/2023
I am trying to cancel my Dentalplans.com plan because my old dentist is retiring, but they are giving me nothing but runaround, making it impossible to get help, and some of the persons I have dealt with have been somewhat (or very) rude as well. I'm just lucky I didn't buy the three-year plan; then I'd be really screwed. Outrageous. The few I have gotten to talk with or chat with have all stated different times help is allegedly available, and yet it never is.
DentalPlans.com, Inc. Response
10/04/2023
Hello,
This issue is being addressed please allow us the opportunity to investigate the matter and speak with the member in order to reach a fair solution.
Thanks,
Consumer Relations Dpt.
www.DentalPlans.com
Review from Richard K
1 star08/23/2023
This company practices harassment. I've told them repeatedly to STOP calling me and emailing me about renewing my service. I updated my profile on their website to not auto renew because I have dental coverage through work. They just WON'T take no for an answer. One more call and I'm suing for harassment.DentalPlans.com, Inc. Response
08/28/2023
Hello,
Thanks for bringing this matter to our attention. The member is listed on the Do Not Call / Email List. The plan has been set to "Do Not Renew". Hopefully this will satisfy the Member's request.
Thanks,
Consumer Relations Dpt.
www.DentalPlans.com
Review from Stephen S
1 star07/20/2023
You don't save any money with these plans, and it's also NOT insurance.Review from Patricia H
1 star05/22/2023
I decided not to renew and I have been constantly harassed by phone and email. I have spoken to a representative twice and asked that it stop. Terrible interactions both times.Review from Amr S
1 star11/03/2022
THEY TRIED TO SCAM ME by stating that I started but did not complete an application with them. I DID NO SUCH THING. They just want me to call them back so they can try to sell insurance to me. THEY SHOULD BE SHUT DONE DOWN for trying to scam people like this.Review from Diane W
1 star08/26/2022
You are supposed to be allowed to switch your dental plan provider once during the year. I called to change from Cigna to Aetna since my dentist no longer takes *****. I was told that I had to renew my plan even though it does not expire for 2 more months. They said that you have to switch 4 months before your plan expires. The customer service rep and his supervisor both acknowledged this is not in writing anywhere. It is shady to me that they have rules without actually informing their customers about them unless it becomes an issue. I canceled my membership and will not be using their services anymore.Review from Stephanie L
1 star05/28/2022
I just purchased a dental plan yesterday and gave the lady on the phone my credit card information and I now have 3 transactions on that credit card for $350 each that someone made 3 different transactions at 11:30pm - 11:44pm last night for something in ********. I don't think it's a coincidence that I gave her my credit card information and then that happens. I've never had that happen ever until I purchased a plan from dentalplans.com. I am very selective on where& who I give my information to so I hope this company is more selective with who they are hiring to take people's personal information while purchasing their companies dental plan on the phone. So buyers please be aware!!Review from Daniel B
1 star05/14/2022
If I could leave zero stars, I would. Its shocking to me how companies like Dentalplans.com are legally allowed to thrive. This is NOT dental insurance, people. Be aware. I purchased this plan in an effort to help save (coupled with my existing company sponsored dental plan). This is an absolute sham, scam, pull the rug out from underneath you, shoddy, shameful. sleazy, shady business. Absolute disgrace. Purposely misleading, and like so many other companies out there, make their fortunes off the most marginalized (or in this case uninsured and desparate. I hope all of their employees teeth fall out.Review from Jan S
5 stars01/28/2022
I've used DentalPlans for 5 years at the advice of my dentist's receptionist. It has saved me hundreds of dollars over the years. Just make sure your dentist accepts the plan. In my case, the receptionist has a list of discounts for different procedures and that is what you are charged. No forms or qualifying.Review from Mary Lou K
1 star11/26/2021
I want to give them NO STARS. Over a year ago i did not have dental insurance and i bought a plan. Some time ago i received renewal info in the mail. I did not respond. I am going to work now with a dental plan from work. Dentalplans.com took the liberty of charging my credit card for another year without my permission. Do not deal with these people. I trued to call them. They talked OVER ME AND WOULD NOT LET ME TALK. After that i could not reach them by phone.
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