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          Debt Negotiation Services has 1 locations, listed below.

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            Business ProfileforDebt Negotiation Services

            Debt Relief Services
            BBB accredited business

            Current Alerts For This Business

            Government Action: BBB reports on known government actions involving business’ marketplace conduct::
            In the matter of Touchstone Partners, Inc.

            As of November 3, 2023

            The Colorado Attorney General's Office announced that state regulators with the Colorado Department of Law reached an agreement with Florida-based debt management company Touchstone Partners, Inc. over violations of the Colorado Debt Management Services Act. Under the terms of the agreement, the company will refund over $110,000 to consumers.

            State law obligates debt management companies to include consumer protections in their agreements and requires companies to provide consumers with a signed agreement. In this case, Touchstone failed to sign and date its agreements, and must now issue partial refunds for fees collected.

            Touchstone has agreed to send refunds to consumers directly and those affected will not have to take any action to receive their money back. Refunds will begin in January.

            The Consumer Credit Unit regulates companies and individuals involved in consumer lending, debt collection, debt management, mortgage servicing and student loan servicing, and enforces a variety of statutes governing those and related practices. To learn more, or if you are experiencing an issue with a debt management provider and wish to file a complaint, visit the Colorado Attorney General’s website.

            LINK: https://coag.gov/press-releases/consumers-receive-refunds-debt-management-company-agreement-colorado-attorney-general-11-2-2023/

            At-a-glance

            Customer Reviews

            4.26/5stars

            Average of 31 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/28/2018

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Debt Negotiation Services, aka DNS, provides debt settlement services to most states in the US. Our goal is to reduce the amount of unsecured debt owed by our clients, including credit cards and medical bills, by negotiating directly with collectors.

            Products & Services

            Debt Negotiation Services focuses on negotiating with creditors and collectors on behalf of our clients to settle debts for less than what was originally owed. Our fees are only collected when a negotiation is successful.

            Business Details

            BBB File Opened:
            11/19/1999
            Years in Business:
            12
            Business Started:
            4/21/2011
            Business Incorporated:
            4/21/2011
            Accredited Since:
            9/28/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 201140245 for this business, issued by Palm Beach Tax Collector

            These agencies may include:

            Palm Beach Tax Collector

            PO Box 3715, 301 N. Oliver Ave, 3rd Flr

            West Palm Beach FL 33402

            (561) 355-2264

            https://www.co.palm-beach.fl.us

            Type of Entity:
            Corporation
            Alternate Business Name
            • Touchstone Partners, Inc.
            Business Management
            • Mr. Richard Savrann, Secretary
            • Mr. Jonathan S. Sriberg, President/Director
            • Mr. Akshat Sethi, Vice President/Director
            Contact Information

            Principal

            • Mr. Jonathan S. Sriberg, President/Director

            Customer Contact

            • Mr. Richard Savrann, Secretary
            • Mr. Jonathan S. Sriberg, President/Director
            • Mr. Akshat Sethi, Vice President/Director
            Additional Contact Information

            Fax Numbers

            • (561) 964-3520
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Understand consumer rights when it comes to debt collection

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/11/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I feel strongly that Debt Negotiation Services (DNS) has overcharged my account by twisting and steering their "Fees and Charges' rules in their favor. I have enclosed detailed info about the overcharges and a copy of their rules for you to view.I am asking them to refund $1,200.15 accordingly.I did try to settle this discrepancy without any success.Thank you!
            Read More

            Customer Reviews

            31 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Patrica P

            5 stars

            02/01/2024

            Excellent I really appreciate themf for getting me out of debt, I would recommend them to anyone in need of a relief

            Debt Negotiation Services Response

            02/02/2024

            Thanks so much for the nice review!  We appreciate that you gave us the opportunity to help you and are thrilled that you have completed the program and out of debt.  We are here if you ever need anything, and we wish you all the best!

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            BBB Reports On

            BBB reports on known marketplace practices.

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