Business ProfileforSolid Ground Financial, LLC

I enrolled because i had been very ill and missed almost a month of work. I fell into a hole because of this. A couple of payday loans and my credit card. I was very clear from the beginning that my credit card was only 30 days late on a payment and the balance was under $800. I was told that this was not an issue, they would be able to add the cc to the consolidation however, it would close the account and could cause my credit score to decrease. I agreed to that. Not only that but they have down that I am suppose to be paying ******* to a payday loan for my balance and my wifes being 504. This is furthest from the truth. I only owe $522. And she only owes $204. And my Credit card is less then $500 balance. So, they made it seem like this was a consolidations and that i would make a monthly payment, and that they would be paying my payments on a month to month basis for a negotiated fee. They have already stated that my cash advance agreed on a reduced amount of around $500. So where is the almost $2,000 coming from? I understand that they have fees as well. But I was notified that i had another late fee added to my Credit card, so i emailed my Account rep and asked if an agreement was reached with the company and i was then informed that they were only provided the balance on the card, and that they do NOT start doing anything with credit cards until they have been charged off and closed and that was around 200 days. So I informed her that this was absolutely not what i was informed of and that this was not a consolidation. I ask a few more questions, Surprise they stopped responding to me. I could have come up with a better solution then this and been better off. I want out of this situation and would like answers that are not being provided. I feel that because i was mis-led about my credit card and how it would be handled, I Believe a full refund should be issued plus compensation for any fees i have now incurred due to their last of honesty.