Business ProfileforFinBe USA

I purchased a 2015 Chevrolet Camaro priced at $16,040. That was the original finance price upon signing with a $3500 down payment which left a balance of $13,079. The payments were made in the amount of $398.98 every month on time. Before the payment was due I received numerous calls and emails from the creditors which originally were Credito Real ***. The last payment made to them was in May of 2022 in which the car was broken into in an attempt to be stolen. The vehicle was damaged because of wires being severed in an attempt of being stolen. There was a report made to the insurance company whom were at the time was *************************** They never had anyone come out to access the claim being Covid 19 protocols. This in turn caused me to be left with a non working unrepaired vehicle. This was my only form of transportation which left me unable to return to work & unable to in turn make payments on my vehicle. Credito Real was informed of this as well. They agreed to work with me on the matter via phone conversations. This never occurred. The vehicle was removed from my home unbeknownst to me in July of 2022. I tried to contact Credito Real *** with no avail or return calls. I had no knowledge of my vehicle whereabouts which still had very valuable belongings of mine in them. The vehicle had modifications after purchase included new 22 inch rims and tires, body work, stereo equipment, and my personal information including SS cards and other valuables. I lost of all of my belongings and I contacted the company about this only to have someone reach out to me to inform me that the vehicle had been sold & the prorated amount after purchase would reflect my balance owed. This never happened. I asked about retrieving my property in which I was given a non-working number for a recovery company. I tried to reach out again and at that time there was no number found for contact for Credito Real. The company continued to report to the late payments after selling until 2023.