Business ProfileforOrigin PC Corporation

Link to main support email thread: ************************************************* Initial support ticket sent early march after troubleshooting it looked like it was a bad ***, so I started the *** process to exchange the **** To do this they needed to send me a link so I could place a downpayment for the replacement. To this day they haven't sent me that link. When I was tired of waiting for a link i ordered a new *** from amazon, installed it, and discovered the *** was not the issue. After all of this failed, I requested to send the ** back for repair, and there was another delay stating they couldn't locate a shipping container to send, so i asked if that meant they couldn't ship new orders either? All of this conversation + troubleshooting can be found in the email thread above. Link to current email thread after the above was closed:************************************************* The above link is the conversation around the new ticket for sending my ** in for service. I sent two packages back that day, 1 to return the *** to Amazon I bought to test the *** that Origin was unable to provide and 2 to return the ** to Origin. Both were delivered on Tuesday April 2nd. I have not had an update to even know if this ** arrived successfully much less what the status.Since then I have learned ASUS bios could be responsible for frying the *** slowly due to its default bios settings, which could explain why it worked fine to begin with, and then getting *** out of virtual memory errors later. see video: ************************************************ I also found out ***** has been having issues with the *** i purchased from Origin.******************************************************************************** Because Origin shipped me a ** with the bios configured in a way that could fry my *** I am requesting a full refund even though I am outside of the 30 day window. This issue could not have occurred in 30 days, so this feels reasonable to me.