BBB Accredited Business Profile

ADT Security Services

ADT Security Services

(888) 238-2727

ADT Security Services

127 years in business
Headquarters
1501 Yamato Rd
Boca Raton, FL 33431-4438
Additional Phone Numbers
  • (800) 879-8340
  • (732) 346-6103
  • (865) 769-3512
  • (614) 771-8484
  • (503) 469-7100
  • (972) 871-3500
  • (305) 406-3940
  • (954) 436-2113
  • (561) 745-8249
  • (561) 988-3600
  • (856) 910-1660
  • (309) 682-3149
  • (916) 649-8090
  • (708) 575-8585
  • (972) 246-6000
  • (208) 577-0800
  • (651) 988-3600
  • (402) 596-8177
  • (877) 338-2661
  • (402) 596-8063
  • (866) 561-0952
  • (904) 646-5215
  • (800) 645-0271
  • (859) 294-5679
  • (918) 665-0065
  • (800) 238-2455
  • (787) 758-3236
  • (787) 753-0048
  • (800) 981-5063
  • (786) 845-9661
  • (561) 222-4580
  • (800) 509-4911
  • (954) 926-1800
  • (305) 379-3780
  • (305) 989-9470
  • (866) 285-9116
  • (954) 926-5200
  • (888) 279-8848
  • (561) 750-9438
  • (855) 465-8025
  • (561) 222-4571
Additional Email Addresses
  • vgavrilovich@adt.com
  • mbrokaw@adt.com
  • bbbcomplaints@devconsecurity.com
  • wtomlinson@adt.com
  • TBenacka@adt.com
Additional Website Addresses
BBB File Opened: 03/14/2002
Business Started: 01/01/1890
Type of Entity
Limited Liability Company
Business Management
  • Mr. Jim Devries, COO
  • Mr. Gray Finney, SVP, Chief Legal Officer
  • Ms. Jamie Haenggi, Chief Marketing Officer
  • Mr. Tim Whall, CEO
Contact Information
  • Principal: Ms. Tanea Hill, Corporate Customer Relations
  • Mr. Ted Benacka, Corportate Customer Relations
Business Category
  • Burglar Alarm Systems - Dealers, Monitoring & Service
  • Fire & Smoke Alarm Systems
  • Home Automation
  • Automation Consultants
  • Security Guard & Patrol Service
  • Security Systems Consultants
  • Computers - Security Equip & Systems
  • Automation Systems & Equipment

Additional Information
  • ADT has announced the purchase of Devcon Security Services Corporation. The article can be read here - http://www.securitysystemsnews.com/article/adt-acquire-devcon-security-148-million The following is a link to ADT's BBB review - http://bbb.org/...
  • ADT has announced the purchase of Devcon Security Services Corporation. The article can be read here - http://www.securitysystemsnews.com/article/adt-acquire-devcon-security-148-million The following is a link to ADT's BBB review - http://bbb.org/h/7r

Alternate Business Names
  • ADT, LLC
  • Protection One
  • CAM Connections
  • Protection1
  • Protectron
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
  • BBB records show a license number of 201253932 for this business, issued by Palm Beach Tax Collector

    Palm Beach Tax Collector
    PO Box 3715, 301 N. Oliver Ave, 3rd Flr, West Palm Beach, FL 33402-3715
    http://www.co.palm-beach.fl.us
    Phone Number:  (561) 3552264
    Fax Number:   ()

  • BBB records show a license number of 201153306 for this business, issued by Palm Beach Tax Collector

    Palm Beach Tax Collector
    PO Box 3715, 301 N. Oliver Ave, 3rd Flr, West Palm Beach, FL 33402-3715
    http://www.co.palm-beach.fl.us
    Phone Number:  (561) 3552264
    Fax Number:   ()

  • BBB records show a license number of 201153310 for this business, issued by Palm Beach Tax Collector

    Palm Beach Tax Collector
    PO Box 3715, 301 N. Oliver Ave, 3rd Flr, West Palm Beach, FL 33402-3715
    http://www.co.palm-beach.fl.us
    Phone Number:  (561) 3552264
    Fax Number:   ()

  • BBB records show a license number of 201253601 for this business, issued by Palm Beach Tax Collector

    Palm Beach Tax Collector
    PO Box 3715, 301 N. Oliver Ave, 3rd Flr, West Palm Beach, FL 33402-3715
    http://www.co.palm-beach.fl.us
    Phone Number:  (561) 3552264
    Fax Number:   ()

  • BBB records show a license number of 201103883 for this business, issued by Palm Beach Tax Collector

    Palm Beach Tax Collector
    PO Box 3715, 301 N. Oliver Ave, 3rd Flr, West Palm Beach, FL 33402-3715
    http://www.co.palm-beach.fl.us
    Phone Number:  (561) 3552264
    Fax Number:   ()

  • BBB records show a license number of 201103882 for this business, issued by Palm Beach Tax Collector

    Palm Beach Tax Collector
    PO Box 3715, 301 N. Oliver Ave, 3rd Flr, West Palm Beach, FL 33402-3715
    http://www.co.palm-beach.fl.us
    Phone Number:  (561) 3552264
    Fax Number:   ()

  • BBB records show a license number of 181-251104 for this business, issued by Broward County Business Tax

    Broward County Business Tax
    Broward County Governmental Offices, 115 S. Andrews Ave., Fort Lauderdale, FL 33301-1818
    http://www.broward.org/Pages/Welcome.aspx
    Phone Number:  (954) 3577235
    Fax Number:   ()

  • BBB records show a license number of 181-227067 for this business, issued by Broward County Business Tax

    Broward County Business Tax
    Broward County Governmental Offices, 115 S. Andrews Ave., Fort Lauderdale, FL 33301-1818
    http://www.broward.org/Pages/Welcome.aspx
    Phone Number:  (954) 3577235
    Fax Number:   ()

  • BBB records show a license number of 181-234705 for this business, issued by Broward County Business Tax

    Broward County Business Tax
    Broward County Governmental Offices, 115 S. Andrews Ave., Fort Lauderdale, FL 33301-1818
    http://www.broward.org/Pages/Welcome.aspx
    Phone Number:  (954) 3577235
    Fax Number:   ()

  • BBB records show a license number of 181-257397 for this business, issued by Palm Beach Tax Collector

    Palm Beach Tax Collector
    PO Box 3715, 301 N. Oliver Ave, 3rd Flr, West Palm Beach, FL 33402-3715
    http://www.co.palm-beach.fl.us
    Phone Number:  (561) 3552264
    Fax Number:   ()

  • BBB records show a license number of 181-248850 for this business, issued by Palm Beach Tax Collector

    Palm Beach Tax Collector
    PO Box 3715, 301 N. Oliver Ave, 3rd Flr, West Palm Beach, FL 33402-3715
    http://www.co.palm-beach.fl.us
    Phone Number:  (561) 3552264
    Fax Number:   ()

  • BBB records show a license number of TC553 for this business, issued by Florida Dept of Agriculture & Consumer Services

    Florida Dept of Agriculture & Consumer Services
    2005 Apalachee Pkwy, Tallahassee, FL 32399-6500
    Phone Number:  (800) 4357352
    Fax Number:   ()

BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

ADT Security Services

ADT Security Services

BBB ACCREDITATION SINCE 03/11/2013

Customer Review Rating:

94%

Composite Score: