Customer ReviewsforNewsMax Media, Inc.
38 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kevin M
1 star03/28/2024
How many times do I have to respond to NewsMax to have them stop sending me emails about their publication? This kind of harassment should be banned by law.Review from Jessica H
1 star03/17/2024
Never signed up and unsubscribed twice but still getting. How is this allowed? Ive blocked so hopefully that worksNewsMax Media, Inc. Response
03/19/2024
On March 19, 2024, the provided email was researched and not found in our system. Please provide another email or a screenshot of the email sent from us, and we will be glad to research it. Thank you.Review from Robert K
3 stars03/12/2024
I would like to hear both sides of the story. You could find nothing positive about any of Trumps competitors and nothing negative about *****. Is NEWSMAX+ A MEMBER OF THE ***** Re-Election Team? Sure seems like it. Thinking about going back to FOX.As for reading the "Customer Review Submission Terms", I can't find it. ButReview from Jack F
1 star02/29/2024
For months I have emailed Newsmax about having to log in with my credentials nearly every time I open the app. They keep telling me theyre working on it but theres no improvement. This is such an inconvenience my wife has almost stopped watching them and Im pretty close to closing my account and using another company. This is just a log in problem, if their IT staff cant figure it out they either arent trying or theyre incompetentNewsMax Media, Inc. Response
03/01/2024
Our **************** Team has contacted ********************* via email to help resolve the problem and is waiting for a response.Review from Jane F
1 star02/21/2024
I have no idea how my email address got added to this awful organization's distribution list! These people are the WORST. They don't even know how to format an interesting-looking email, so even if I could get through the falsehoods, biases, and narrow-minded bigotry, I'd have a hard time staying focused on the "meat" of hatred and lies....Well, I've "UNSUBSCRIBED" several dozen times now, both through their "link" and through my "gmail" filter - and it doesn't work! They keep emailing me. This behavior should have some criminal consequences. Unsolicited propaganda is what it is. Shut this business down. They have no business calling themselves anything with "news" in the name.Hideous creatures; wish I could give them a negative star review.Review from Leonard B
1 star02/15/2024
Newsmax is always flipping the script.One minute there good than next stabbing conservatives and ***** in the f****** back.Taking up for ***** and the rest of the trash.Stand the f*** up and tell the truth without throwing the lies the democrats tell.Review from Norman D
1 star02/14/2024
I have to sign in whenever I want to watch newsmax, on a TV that's not so easy. I also messaged Newsmax explaining what my problem was and never even replied back to me. With an app that ***** as bad as their customer service I just can't see staying with newsmax I'll stay with Foxnews.NewsMax Media, Inc. Response
02/15/2024
On February 15, ****, our customer service team contacted the customer to address the problem. We are working with the customer to resolve the issue.
We apologize for the inconvenience. If there is anything else we can do to help further with this case, please let us know.
Thank you.
Sincerely,
***********************
Chief Operating OfficerReview from John W
1 star02/06/2024
Up until one week ago, the Newsmax Plus was working on my Firestick. After that, the app on my TV started logging me out and I have to keep logging back in. I spoke with tech support this morning and was told that the techs are aware of the issue but could not provide an answer on when the issue will be resolved. I do not have this issue with any other streaming service or app on any of my Firesticks. The tech could not provide an answer as to when this "bug/issue" will be resolved. I also uninstalled the Newsmax app and reinstalled the app and I got the same issue. I will be switching over to ******** News in the next few days and canceling my Newsmax Plus account if the issue is not resolved. Life is too short to deal with such a simple act as using an app on Firestick.NewsMax Media, Inc. Response
02/07/2024
On February 7,2024, our customer service team sent an email to the provided address to help resolve the issue.
We apologize for the inconvenience. If there is anything else we can do to help further with this case, please let us know.
Thank you.
Sincerely,
***********************
Chief Operating OfficerReview from Richard S
1 star02/02/2024
I feel cheated. I signed up for Newsmax for a year. Immediately the channel would not go on the tv. I called repeatedly, and reps would apologize and correct the problem. But the problem worsened until it was very time consuming and annoying to put on the channel. There came a time when it was impossible. I called on January 28, ****. There were "no" representatives & could not leave a message. The following day I called and spoke to an obnoxiously disrespectful agent. Before I had a chance to discuss the problem my service was discontinued and I wasn't *********** a repayment of the balance of my annual fee. So the company did not provide the service and then cheated me out of the balance of my charge.I called and sent a customer complaint to no avail. I can understand technical problems, but my being handled by the single worst representative I have ever dealt with in my life followed by no further contact with the company is unacceptable. I seriously doubt the integrity of Newsmax.Newsmax was in breach of contract with me. It continually provided poor service, and often no service at all. I am very suspicious of Newsmax and believe they took advantage of me because I am elderly.Review from Edward W
1 star01/03/2024
I am being charged for a service that I know nothing about and have tried to contact cost. service with no result. No human answered the phone at anytime during the 2 hours I was put on hold. I am now on my second day of being put on hold.NewsMax Media, Inc. Response
01/08/2024
Our customer service department made several attempts to contact the customer at the provided email address. The customer had signed up for a free ******* trial which was automatically renewed after the trial period for a year at the full rate.
On January 6, ****, the subscription was cancelled,and a full refund was given. The customer was sent an email confirmation.
If there is anything else we can do to help resolve this case, please let us know.NewsMax Media, Inc. Response
01/08/2024
Our customer service department made several attempts to contact the customer at the provided email address. The customer had signed up for a free ******* trial which was automatically renewed after the trial period for a year at the full rate.
On January 6, ****, the subscription was cancelled,and a full refund was given. The customer was sent an email confirmation.
If there is anything else we can do to help resolve this case, please let us know.
Customer Review Rating
Average of 38 Customer Reviews
Contact Information
750 Park of Commerce Dr STE 100
Boca Raton, FL 33487-3650
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