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          Florida Bathtub Refinishing Corp has 1 locations, listed below.

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            Business ProfileforFlorida Bathtub Refinishing Corp

            Bathtub Refinishing
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.64/5stars

            Average of 11 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/27/2015

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            2/25/2015
            Years in Business:
            11
            Business Started:
            8/28/2012
            Business Started Locally:
            8/28/2012
            Business Incorporated:
            8/28/2012
            Accredited Since:
            2/27/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 7314263 for this business, issued by Miami-Dade Tax Collector

            These agencies may include:

            Miami-Dade Tax Collector

            140 W Flagler Street, 1st Flr

            Miami FL 33130

            (305) 375-5452

            https://www.miamidade.gov

            Type of Entity:
            Corporation
            Business Management
            • Mrs. Riojana Arencibia, President
            Contact Information

            Principal

            • Mrs. Riojana Arencibia, President

            Customer Contact

            • Mrs. Riojana Arencibia, President
            Additional Contact Information

            Fax Numbers

            • (305) 554-0363
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/25/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Dear BBB,I live at **** Atlantic condominiums in ********. I contracted Florida Bathtub Refinishing to repaint guest bathroom bathtub. Florida Bathtub Refinishing performed the work on July 11, while I was out of the country. They sent me photos of the newly painted bathtub and I paid them $675 via credit card after seeing the photos, while I was out of the country. I returned to my apartment Saturday, July 22 to find the guest bathroom toilet, which is right next to the bathtub, completely full of debris - lint, metal flakings, and dust. Someone had left a plunger next to the toilet; the plunger was wrapped in a plastic bag. This was not my plunger. I tried flushing the toilet to get rid of the debris. The toilet overflowed and spilled dirty water and debris all over the bathroom floor. I had to close the toilet water valve to get the toilet to stop overflowing. I then spent an hour cleaning up the mess. Unfortunately, I had already paid the owner, ******, while I was on travel. On July 22, I asked him why his technician stuffed up my toilet - and with what. He didn't respond until July 24. On the morning of July 24 he finally responded he would ask his technician what had happened later that day. He said he would get back to me. He never got back to me. I sent him a follow up message the evening of July 24 - still no reply. I suspect the technician flushed toxic scrapings and excess primer/paint down my toilet, which is why ****** is not responding to me. I would like Florida Bathtub Refinishing to pay all plumbing costs associated with fixing my clogged toilet (to include replacing the toilet, if necessary). I would also like a refund of at least $300 for not informing me that they clogged my toilet - their lack of communication forced me to flush my toilet and flood my bathroom floor, which took nearly 2 hours to clean up.Thank you,-*****************************
            Read More

            Customer Reviews

            11 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Linda K

            02/13/2024

            I used them for the first time and spoke with ****** from beginning to end. I had our guest bathtub refinished by **** and was extremely happy with the outcome. Both **** and ****** were extremely professional, kind and thorough!! I highly recommend this company and will use them again in the future. Thank you for doing such an amazing job !!

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