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          Ricky's Auto Center, Inc. has 1 locations, listed below.

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            Business ProfileforRicky's Auto Center, Inc.

            Auto Repair

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            2/25/2003
            Years in Business:
            20
            Business Started:
            8/11/2003
            Business Incorporated:
            9/11/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Dazel Chen, President
            Contact Information

            Principal

            • Mr. Dazel Chen, President

            Customer Contact

            • Mr. Ricky Chin, Manager
            • Mr. Dazel Chen, President
            Additional Contact Information

            Fax Numbers

            • (305) 235-9164
              Primary Fax

            Website Addresses

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/14/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            We ordered a transmission from Rickys Auto, June 9, 2021 and paid $4,641.78. The faulty transmission had to be shipped back to Rickys Auto February 24, 2022 as it was still covered under warranty. Rickys Auto originally stated they woul have repairs completed in 2-3 months and would return the repaired transmission. They continue to give us excuse after excuse and they have not followed through with any promises. I spoke with **** on 3/1/2023 and he advised the transmission will be ready by March 10th and I arranged Central Transport to pick up March 10th 2023. **** cancelled pick up when our truck arrived, have not communicated any of this and have not returned any phone calls or emails. We still have not received this transmission and *****'s Auto is no longer communicating with my office or provided any kind of updates. This has been going on for over a year and still have no answers from Rickys Auto. We run a reputable business and this transmission is a big part of what we do for a living and have been unable to use this truck. We are losing a lot of money daily as we are unable to use this truck and the frustrating part is we have no answers from the company we have trusted with our transmission. Rickys Auto Center is not a reputtable company and don't want to see others burned in the process. I'm writing this complaint in hopes you can help with getting the operational transmission back to us in a timely manner. Appreciate you looking into this

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Natalia J

            1 star

            07/12/2022

            DO NOT GO TO THIS MECHANIC!!!! He charged me $75 for diagnostic plus $85 to change spark plugs but only changed 4 spark plugs and when I got my car checked somewhere else it needed 8. He told me I needed 2 sensors changed but I didnt. I paid him $170 and he solved NOTHING!!! I had to go somewhere else to solve my problem. Steer clear of this scammer!!!

            Local BBB

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