Customer ReviewsforLand Rover North Dade

I purchased a 2023 full size Range Rover in May 2022. I am based in ***** so the car was shipped to me. The car was damaged in the process and immediately it was no longer Land Rover North Dade's issue according to German my sales rep. I was forced to claim the damages to insurance. Separately, upon receipt of my car I noticed that when I drove above 35 mph the car made a very loud flapping noise and it felt like the undercarriage was shaking. German the sale rep who sold me my car said it was the paper license plate, however, upon inspection by the dealership in my town the car was missing multiple parts that protect the engine known as a "Splash Guard". I have been waiting on this part now for 9 months. Yes 9 months...and I currently have no ETA on when one will be available.I have been working with ***** who has been trying to help, but only because I escalated the issue to Land Rover North America directly. He has also laid the blame on other dealerships who have seen the car even though I mentioned this issue immediately upon receiving it, and the only reason that it was damaged in the first place was because of the third party transportation company they used. Extremely disappointing experience that I have a brand new car that I can't drive above 35 mph for almost a year with a dealership that has taken no responsibility aside from paying for the parts that should have been on the car in the first place. The solution is pretty simple they should remove the parts from another vehicle so that the one they already sold can function but they have refused and therefor I am left with a car that doesn't function properly. I would recommend using a dealership that aims to build long term relationships with their customers by doing the right thing unfortunately that is not Land Rover North Dade.