Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Art Plumbing, Air Conditioning & Electric has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforArt Plumbing, Air Conditioning & Electric

            Air Conditioning Contractor
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.78/5stars

            Average of 282 Customer Reviews

            Customer Complaints

            40 complaints closed in last 3 years

            13 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/31/2005

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Art Plumbing, AC & Electric has been providing plumbing, drain clearing, air conditioning, and electric service for residential, commercial and multi-family customers throughout South Florida.

            Products & Services

            Plumbing, Leak Repair, Water Heaters, Sewer Repairs, Backflow Inspect, Slab Leak Detection, Drain Clearing, Air Conditioning Sales & Service, AC Tune-Ups, Ducts, Attic Insulation, Electrical Repairs, Generators, Water Filtration, Hydro-Jetting, more

            Business Details

            This is a multi-location business.

            Find a Location

            Art Plumbing, Air Conditioning & Electric has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              9/11/1998
              Years in Business:
              35
              Business Started:
              11/19/1988
              Business Incorporated:
              8/4/1983
              Accredited Since:
              8/31/2005
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              • Plumbing CFC037085

                Air Cond. CAC1818277

                General Cont. CGC045296

                Electrical Cont. EC13006731

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Art Rooter, Sewer & Drain Cleaning
              • Art Plumbing AC & Electric
              • Art Plumbing & Air Conditioning, LLC.
              Hours of Operation

              Primary

              M:
              8:00 AM - 7:00 PM
              T:
              8:00 AM - 7:00 PM
              W:
              8:00 AM - 7:00 PM
              Th:
              8:00 AM - 7:00 PM
              F:
              8:00 AM - 7:00 PM
              Sa:
              8:00 AM - 7:00 PM
              Su:
              8:00 AM - 7:00 PM
              Contact Information

              Customer Contact

              • Mr. Arthur D'Attile, General Manager
              Additional Contact Information

              Fax Numbers

              • (954) 345-3899
                Primary Fax

              Phone Numbers

              Email Addresses

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              40 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/13/2023

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Resolved
              I'm a longtime customer & purchased numerous products, including my A/C system. Art recommended replacing my lineset. They did so on 6/29/23 & I charged $2,489.00 warranted for a year. There were ongoing issues & the unit failed to work. After they came out again 7/20, the unit stopped working again on 7/23. I called & Art told me they are closed & couldn't be out until 7/25. I am a senior with health issues in my mid-80s left in deadly heat in FL. My home was uninhabitable & Art didn't care or timely respond. A neighbor was kind enough to take me in until they left for vacation. I called Art again & they said they'd be out to me on 7/24. They later called & said they couldn't & it would instead be 7/25. Art cancelled yet again saying they couldn't get out on 7/25 either. I was traumatically forced out of my home for days from their failure to competently provide a working unit & meet their warranty.. I ended up having to stay at a ********* had to hire another company to do the repair correctly. I called Art and my daughter contacted them on my behalf multiple times as well by phone/email, ********** on 7/23,24 & 25. No response. We again called, faxed, emailed & mailed on 8/2 to ask to reimburse $1,520 of the $2489 due to 1 hotel night & the repair & to speak to an owner/manager. No response. I then disputed $1,520 through my credit ********** never responded to them either. But now, Art sent another invoice for the $1,520. We called & emailed on 10/25 with all this & again no response. Their failure to provide competent, timely service & honor their warranty is outrageous & egregious. There is not enough room here to go into all their failure from ignoring the pleas to fix the a/c in dead of summer to their inept work to their false advertising saying they have ******************* are there when you call & can fix it. They need to credit the invoice for the $1520 for the charges I was forced to incur due to their ineptitude. Thank you.
              Read More

              Customer Reviews

              282 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Joe A

              03/06/2024

              Art plumbing figured it out. Ive had too much water pressure 155 PSI wow to my home plumbing for years which caused the a valve to release water from my water heater into the pan. The excess pressure could also cause additional damage to your plumbing in your home. It didnt and tomorrow theyre going to fix it a reducer at a cost $$$ nothings free it wouldve been more money $$$ if I never did anything. Thank you Art plumbing and ************************* for figuring this out!

              Art Plumbing, Air Conditioning & Electric Response

              03/12/2024

              Hi ***********************,

              Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Art Plumbing Air Conditioning & Electric was able to diagnose and resolve the issue with your home's water pressure. It's always our goal to provide efficient and effective solutions for our customers, and we're glad that *************************** and our team could help address the problem before it caused further damage. We understand the importance of maintaining your plumbing system, and we're grateful for the opportunity to assist you. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing Art Plumbing Air Conditioning & Electric!

              Thank You

              Local BBB

              BBB Serving Southeast Florida & the Caribbean

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.