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Find a Location

Around the Clock A/C Service, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Around the Clock A/C Service, LLC

      13801 NW 4th St Sunrise, FL 33325-6214

      BBB Accredited Business
    • Around the Clock A/C Service, LLC

      2340 SW Poma Dr Palm City, FL 34990-6611

      BBB Accredited Business
    • Around the Clock A/C Service, LLC

      6451 E Rogers Cir Ste 11 Boca Raton, FL 33487-2601

      BBB Accredited Business

    Business ProfileforAround the Clock A/C Service, LLC

    Air Conditioning Contractor
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.3/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    44 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/5/2019

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Around the Clock A/C Service, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Around the Clock A/C Service, LLC

        13801 NW 4th St Sunrise, FL 33325-6214

        BBB Accredited Business
      • Around the Clock A/C Service, LLC

        2340 SW Poma Dr Palm City, FL 34990-6611

        BBB Accredited Business
      • Around the Clock A/C Service, LLC

        6451 E Rogers Cir Ste 11 Boca Raton, FL 33487-2601

        BBB Accredited Business
      Location of This Business
      13801 NW 4th St, Sunrise, FL 33325-6214
      BBB File Opened:
      1/2/1998
      Years in Business:
      32
      Business Started:
      7/25/1991
      Business Incorporated:
      3/11/1988
      Accredited Since:
      2/5/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Air Around The Clock
      Business Management
      • Mr. Eric T Pereira, President
      • Mr. Steven Frederick Cartier, Managing Member
      • Mr. Scott Davis, Operations Manager
      • Mr. Joey Guerrieri, Manager
      • Ms. Samantha Glass, Accounts Payable Staff
      • Mr. Brian Lewis, Manager
      Contact Information

      Principal

      • Ms. Samantha Glass, Accounts Payable Staff

      Customer Contact

      • Mr. Eric T Pereira, President
      • Mr. Steven Frederick Cartier, Managing Member
      • Mr. Scott Davis, Operations Manager
      • Mr. Joey Guerrieri, Manager
      • Ms. Samantha Glass, Accounts Payable Staff
      • Mr. Brian Lewis, Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      44 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      A/C wasn't cooling. ********* outside would only stay on for a few seconds. Called on Sunday, 3/10. Was quoted $195 for "after hours" service and as told the $195 would come off any repair costs. Tech arrived and stated he had to order the part, but it was under warrantee. Was quoted and additional $695 for shipping of the part and labor. Did not want to argue with tech about outrageous price for labor. Additionally, it was a Sunday and likely would not find a decision maker in the office.Called during the week to discuss, clearly thinking there must be an error. Girl told me that I was incorrect about the $195 coming off the repair and that the labor of $695 was correct. I have cameras around my house. The tech took less than 1 hour to replace the warranted part. Is AATC actually telling me that they charge $600 a hour!? I asked to speak with a supervisor. Girl told me that there would be no point b/c supervisor will tell me the same.We have used AATC for years. I have three A/C units in my house. How in the world can they justify a repair cost, with a part under warrantee, for $890? We did not expect the repair to be free, but a/c techs make about $20-$30 an hour. We would expect a much more reasonable bill.
      Read More

      Customer Reviews

      20 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Deborah P

      5 stars

      03/25/2024

      Im absolutely shocked by the reviews posted here. So I felt it necessary to review here because I have on numerous occasions reviewed for this business on ****** and I thought it important the BBB was made aware as well. I have called AATC on many different occasions to come out for emergency kitchen faucet/ sink repair( water leaking into my cabinets and ruining them). The handle and insides on the toilet in our main bathroom broke and wouldnt flush. We couldnt get water to go down the second bathroom sink. And finally our entire AC unit stopped blowing cold air in August. IN AUGUST! I find their prices reasonable for the service they provide. The staff from the phone calls to the technicians have been nothing but professional and experienced. I wouldnt think to call any other company for my air conditioning and plumbing needs.

      Around the Clock A/C Service, LLC Response

      03/26/2024

      Thank you for the kind review and we are here if you need us.

      Local BBB

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