BBB Accredited Business Profile

Sheep's Clothing

Sheep's Clothing

(509) 734-2484

Sheep's Clothing

25 years in business
3311 W Clearwater Ave Ste B120
Kennewick, WA 99336-2779
Additional Email Addresses
  • info@aknottyhabit.com
BBB File Opened: 09/15/2015
Business Started: 05/01/1992
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mrs. Latisha S Wilcox, Owner
Business Category
  • Yarn
  • Retail Stores
  • Knitting Classes

Alternate Business Names
  • A Knotty Habit
  • Knotted Fibers LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Cash, Check, Debit, Credit - American Express, Master Card, Visa, Discover
Refund & Exchange Policy: 
Loyalty Rewards:
We want to encourage you to shop small & local! Every time you reach $100 spent IN STORE, you will receive a 10% off coupon to use on your next purchase.* Some exclusions apply. Online orders will earn rewards, but you must call in an order to redeem them as we have not figured out how to make them automatic in our checkout sequence.
Return Policy:
No returns on needles, Books, Patterns & Magazines, including kits with patterns included. Yarns that are purchased with an accompanying "free pattern" are considered kits. No returns on open consumables such as soaps, lotions, etc. Exchange for any unused products, such as yarn, roving, beads etc in their natural state and are subject to a weight check. No returns or exchanges on clearance or discontinued products. All returns and exchanges are subject to the price and conditions at the time original purchase was made. YOTEOM is not returnable, exchangeable or refundable. All acceptable returns are refunded on gift cards only, no exceptions.
Natural state: being free of odors, pet hair and other debris; yarn sold in hanks must still be in hank form etc.
Online order cancellations are subject to the same policy.
Shipping:
Orders shall be shipped within 1-3 business days, with emailed tracking information. Most are shipped same day. We use USPS for most packages. Warning: If you select a different shipping address than your billing address, paypal will only allow shipping to the address they have on file for security purposes.
If shipping to a different address, such as  a gift is desired, 3 point verification should be used.
Back/Special Orders:
Any item that is out of stock or not enough stock available, shall be ordered from the appropriate warehouse with in 5 business days (generally once a week, though often more than that). In this case, all effort will be made to match or order whole dyelots on yarns. If an item will be delayed or is on back order at the warehouse level, the customer will be notified immediately. Orders will be filled the day it arrives from the warehouse and notification sent to the customer according to the shipping policies.


* rewards cannot be used on classes, group fees, event/raffle tickets, event registrations, fundraising items (knit for a cause), pattern downloads, spinning wheels, looms, consignment items, already marked down & clearance items (unless otherwise noted).
BBB accredited business

A+

Overview

This company offers yarn and knitting classes.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Sheep's Clothing

Sheep's Clothing

BBB ACCREDITATION SINCE 12/23/2015

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