Business ProfileforArrotta's Automax and RV

I corresponded with ***** and set an appointment with him, upon arrival he didnt seem to know me? Asked my name and about my vehicle for trade which Id already given him. Test drove and picked a vehicle, the back and forth with the trade value was odd as Id already given him my numbers and he said what if I can get you that? I was given 3 black book best value but what I found odd was I noticed in condition they marked rough my **** Maverick was new and only had ***** miles in excellent condition so I pointed that out and ***** ran out and came back immediately with a higher trade in value so that seemed sneaky to me! I also didnt care for ***** telling me that on this deal he would only make $175, that is not appropriate too say to a customer. He also kept reiterating that customers dont usually get money back on a sale. I feel because it was towards closing very rushed, when the vehicle was taken to the bay I thought they would do a new sale clean up/wash/detail but no all ***** did was lay down the floor Matts and put my temporary window sticker in the back window. He didnt even remember to give me my binder or second key, I had to ask for it.Signing with the finance *************** of course they try and sell you all sorts of other things but I also wasnt given my warranty paperwork or anything to show the free oil changes for life ***** and ****** said I was getting? Nor did I get my check, ***** stated they had to verify my title was real first and then it would be mailed! I asked for certified return receipt as it was a high amount and my carrier doesnt always give everybody the correct mail he agreed but that isnt how it was sent? I would have thought the finance person **** would have filled me in? I had other questions about my new vehicle as ***** didnt go over everything but asking him seemed like I was being a nuisance to him. I dont feel like a valued customer, *** contacted the dealership several times to no avail?