6 years in business
Headquarters11604 E Indiana Rd
Spokane Valley, WA 99206-6610
Additional Phone Numbers
- (800) 441-7727
- (253) 471-0321
- (877) 974-5832
- (360) 891-7018
- (206) 575-2700
- (509) 534-6972
Find a Location
BBB File Opened: 07/26/1991
Business Started: 09/21/2011
Business Started Locally: 01/01/1987
Business Incorporated: 09/21/2001 in WA
Type of EntityLimited Liability Company
- Ms. Robin Heppner, Manager
- Ms. Jennifer Evans, Service Manager
- Spas & Hot Tubs - Dealers
- Bathroom Remodeling - Walk-In Tubs
- Furniture - Retail
- Patio Equipment & Supplies
- Spas & Hot Tubs - Service & Repair
- Spas & Hot Tubs - Supplies & Parts
- Swim Spas
- Member of the Spokane Home Builders Association, the Spokane Valley Chamber of Commerce and the Coeur d'Alene Chamber of Commerce.
Service AreaWe service the following area(s): Washington
Alternate Business Names
- Apollo West, LLC
- Arctic Spas
Licensing, Bonding or RegistrationThis business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
- Cash, Check, Debit Card, Credit Card, Check
Refund & Exchange Policy:Customer acknowledges the following terms and conditions: All deposits are final and non-refundable. Price locks/holds on purchases are good for 180 days from date of deposit. All purchases must be paid in full or finance approved before delivery will be made.
ALL CHEMICAL SALES ARE FINAL AND NON-REFUNDABLE.
In store account credits issued by an authorized Apollo Spas employee are good for EXACTLY 1 YEAR from the date of issuance and will be forfeited if not used by the expiration date.
Arctic Spas, Coyote Spas, All Weather Pools, Chemicals, Accessories, Walk-In Safety Baths, Saunas, Jetted Bathtubs, Gazebos, Parts and Service on Arctic Spas and Coyote/Apollo Spas.
BBB Reason for Ratings
M: 9:00 AM-6:00 PM
T: 9:00 AM-6:00 PM
W: 9:00 AM-6:00 PM
Th: 9:00 AM-6:00 PM
F: 9:00 AM-6:00 PM
S: 10:00 AM-5:00 PM
Su: 11:00 AM-5:00 PM
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.