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Find a Location

Montana Snowbowl has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Montana Snowbowl

      1700 Snowbowl Road Missoula, MT 59808

    • Montana Snowbowl

      PO Box 8107 Missoula, MT 59807

    Business ProfileforMontana Snowbowl

    Ski Resorts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Montana Snowbowl has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Montana Snowbowl

        1700 Snowbowl Road Missoula, MT 59808

      • Montana Snowbowl

        PO Box 8107 Missoula, MT 59807

      Location of This Business
      1700 Snowbowl Road, Missoula, MT 59808
      BBB File Opened:
      12/17/2003
      Alternate Business Name
      • The Gelandesprung Lodge
      Business Management
      • Ronnie Morris, Ticket Office Mgr.
      Contact Information

      Principal

      • Ronnie Morris, Ticket Office Mgr.

      Customer Contact

      • Ronnie Morris, Ticket Office Mgr.

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My two sons (4 and 6yo) and I purchased lift tickets on 3/19/23. My 4yoand I were riding the chairlift when it hit the lift tower and the chair broke apart. My son fell off the ski lift from a height of about *****. The lift attendant stoped the lift and attempted to help my son but offered no communication with me as I was still clinging onto the broken chair. Finally I jumped from the lift to help my son. Fortunately we both were extremely lucky that the snow was soft and it appeared that neither of us was injured. The lift attendant proceeded to start the lift back up and load people onto it without checking the stratus of the broken chair or looking to enusure the lift cable was still in good condition. Ski patrol never arrived at the scene and nobody ever checked my son to ensure he didnt suffer any trauma a from falling off the lift. It wasnt until I arrived at the base and demanded to speak to the owners that anyone who worked at Snowbowl even spoke to us. They acted as if nothing had happened, yet my son nearly died, honestly what happened is a parents worst nightmare and I can still see his little body slipping through my hands as he fell. I do not think that Montana Snowbowl takes the responsibility of safety seriously and I am afraid that If something isnt done that someone will get seriously injured or will die. My son and I are very lucky this didnt happen to us on Sunday. I am happy to talk to someone about this incident and provide more details.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lars M

      1 star

      03/20/2023

      Montana Snowbowl has been completely negligent this year in regards to customer safety and well being. Multiple power outages resulting in lift evacuation more often than not with slow to respond anything. The power has gone out at least 4 times that I know of. The tbar has been broken over half the season. People that buy day tickets arent refunded. A father and his son were riding the snowpark chair yesterday and the chair literally fell apart on them. The son fell 15 to flat and the father had to jump 20 because no patrollers responded. They responded by giving him a couple day tickets as if he would ever ride a lift there again. They treat customers poorly on the best of days. Im extremely disappointed in the company letting their deferred maintenance getting so behind, oh wait that chair was just installed 2 years ago.

      Local BBB

      BBB Great West + Pacific

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