BBB Accredited Business Profile

White's Boots, Inc.

White's Boots, Inc.

(509) 535-2422

White's Boots, Inc.

115 years in business
4002 E Ferry Ave
Spokane, WA 99202-4646
Fax Numbers
  • (509) 535-2423
Additional Phone Numbers
  • (800) 541-3786
  • (509) 535-1875
Additional Email Addresses
  • whites@whitesboots.net
  • rsmith@whitesboots.com
Additional Website Addresses
BBB File Opened: 01/01/1955
Business Started: 01/01/1902
Business Incorporated: 07/01/1959 in WA
Type of Entity
Corporation
Business Management
  • Mr. Gary March, President and CEO
  • Mr. Kelly Moreland
  • Mr. Steve Scheller, Vice President
Business Category
  • Shoes - Custom Made
  • Boots
  • Coffee & Tea
  • Shoes - Retail
  • Clothing - Retail
  • Shoe Manufacturers Supplies

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • All Major credit cards, checks, and cash.
Refund & Exchange Policy: 
All returns must be pre-approved by White's Return Department. A return authorization (RA) number can be obtained by calling our Customer Service Department at (800) 541-3786. All returned merchandise must be shipped prepaid to: White's Boots Inc. at 4002 E. Ferry Ave., Spokane, WA 99202, with the RA number clearly marked on the outside of the shipping container.



Returns can also be made at our store location, but must include original sales slip.
BBB accredited business

A+

Overview

White's Boots is an ISO-9001 certified boot manufacturer. For over a century, White's Boots has established a tradition of building a fine quality boot. The management and employees of White's Boots recognize this and take great pride to continue the legacy today and into the future. Continuous quality improvement is the tool that provides White's Boots the ablity to build boots that endure the test of time to meet and exceed customer's expectations in value and service.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 8:00 AM-6:00 PM
T: 8:00 AM-6:00 PM
W: 8:00 AM-6:00 PM
Th: 8:00 AM-6:00 PM
F: 8:00 AM-6:00 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

White's Boots, Inc.

White's Boots, Inc.

BBB ACCREDITATION SINCE 08/01/2007

Customer Review Rating:

75%
25%

Composite Score: