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Find a Location

Bartlett Homes and Roofing, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bartlett Homes and Roofing, LLC

      370 N Mitchell St Boise, ID 83704-0666

      BBB Accredited Business
    • Bartlett Homes and Roofing, LLC

      10407 W Salmonberry Rd Cheney, WA 99004-7802

      BBB Accredited Business
    • Bartlett Roofing

      1935 E Vine St Ste 240 Murray, UT 84121-6558

      BBB Accredited Business
    • Bartlett Homes and Roofing, LLC

      12409 E Mirabeau Pkwy Ste 300 City of Spokane Valley, WA 99216-5056

      BBB Accredited Business

    Business ProfileforBartlett Homes and Roofing, LLC

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.65/5stars

    Average of 43 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/2015

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bartlett Homes & Roofing, LLC, offers roof restoration and repair.

    Products & Services

    Roofing Contractors

    Business Details

    This is a multi-location business.

    Find a Location

    Bartlett Homes and Roofing, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bartlett Homes and Roofing, LLC

        370 N Mitchell St Boise, ID 83704-0666

        BBB Accredited Business
      • Bartlett Homes and Roofing, LLC

        10407 W Salmonberry Rd Cheney, WA 99004-7802

        BBB Accredited Business
      • Bartlett Roofing

        1935 E Vine St Ste 240 Murray, UT 84121-6558

        BBB Accredited Business
      • Bartlett Homes and Roofing, LLC

        12409 E Mirabeau Pkwy Ste 300 City of Spokane Valley, WA 99216-5056

        BBB Accredited Business
      Headquarters
      370 N Mitchell St, Boise, ID 83704-0666
      BBB File Opened:
      12/3/2014
      Years in Business:
      9
      Business Started:
      12/18/2014
      Date of New Ownership:
      3/3/2015
      Business Incorporated:
      3/3/2015
      Accredited Since:
      1/6/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      • ID - RCE-40938
        UT - 11405471-5501
        WA - BARTLHR793LC
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Douglas Marshall Bartlett, Owner
      • Mrs. Ashlyn Bartlett, Owner
      • Ms. Lindy Gleason, Accounts Payable Staff
      Contact Information

      Principal

      • Mr. Douglas Marshall Bartlett, Owner

      Customer Contact

      • Mr. Douglas Marshall Bartlett, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I hired them to tear off my old roof and put a new one on. They in turn found some day laborers to come over and pretend to be roofers. I found nails exposed in the open . Ridge not nailed. Shingles not nailed at all .Shingles hanging over the bottom of the roof.. Nails driven to deep in the shingles .Drip edge not cut correctly. No nails close to the edge going up the rake. these are the mistakes that I could see. I can not see nails they left behind in the decking that will be exposed when the sun shines on the roof in a year or two. I can not see how badly they dry sheeted. I do have a wave in the shingles where they did not pull the dry sheet tight. These guys could not even do a good job of clean up let alone roofing.
      Read More

      Customer Reviews

      43 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Talon B

      5 stars

      02/19/2024

      Bartlett Roofing is a great company to work for! The owner **** entrenches Service, Integrity, and a Strong work ethic into his Leaders. Ive been with the company for 5 years, and can only say, You Do Eat What You Kill! Meaning complete, start to finish! If you dont perform by helping others with their roofing needs on a daily basis, then you probably wont last. Ive seen a lot of people come, and go, and the ones who stay are the ones who have the heart of a servant, and are not afraid of working at least 40 hours a week, and doing the monotonous work of canvassing, inspecting, working with Insurance, overseeing the job, collections, and making sure you are communicating everything so your homeowner stays informed and happy.I am a husband and father of three boys, and when my middle child was sent to childrens primary for some birth issues, the company, let me work, remote, and the owner and leadership constantly checked in with **** have seen time and time again Bartlett literally give everything to a job. I remember the very first install I had, the roof was about 75% done and I was brand new so my boss **** was with me. I was looking down at the shingles and I noticed that the nails seem to be not showing but kind of sunken in. I asked **** what that meant, and he easily pulled a shingle off that had already been nailed. Then he grabbed our QC and they started going over the roof and found that over 75% of the shingles that had already been installed were overdriven. We ended up having to replace that entire roof and we paid for that out of our own pocket. That experience alone gave me a sense of pride working for this company. They do roofing right. Even at their own expense. That is why I am still with them today, and why I have opened up the ******* office with some of the very best in Bartlett! I hope to make it to our fourth year in a row being on the **** **** top growing companies! It truly does take love, that is the first ingredient.

      Local BBB

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