Business ProfileforReliable Property Management, Inc.

Reliable - more like "rip off" 0 stars if I could.We rented a property from this company for a little over 2 years. While we were paying them, they were nothing but helpful. BUT the moment we showed our intent to move out (our house was done being built), they completely flipped. In our move out letter, we were given instructions on how to leave the property. We followed these directions to a tee. We even had the inspector tell us this house was "one of the best kept he has seen in a while". Don't let them fool you. They give you a pricing sheet for damages that outline exactly the range you will be charged for things like cleaning, mowing the grass, broken items, etc. They do NOT follow this pricing sheet and will charge you WAY more than stated. ***** Love is a soul sucking money monster that will not help you once you stop paying them. Cleaning fees were stated to be $140 - $350, which is mandatory. We were fine with this until we were charged almost $400 for a house we already tidied up. **** care is stated to be $50 to mow and $45- $100 for shrubs. We were charged $320 total. The **** was returned in BETTER condition than when we moved in. We were also charged $175 for items that were not even completed. They said they "hauled away" items but we have talked to the current tenants and they confirmed all items that were "hauled away" were not and were in fact still on the property when the new tenants moved in. ***** has already blamed the new tenants for not being able to "schedule this pick up" when this should be done before move in? They also will only shampoo carpets and then let you move in to a house that is still not cleaned. ***** also stated in her email (see below) "a minimal make ready was completed." If that gives you any idea on how they are, you should run away. DO NOT rent from them. Save yourself the hassle and literally rent from any other company in ******.I have copies of our contract and the charges don't match.