Business ProfileforGuenther Management, LLC

Avoid this company/apartments at ALL costs.The apartment I'm at is filthy as they didn't bother cleaning out the vents or AC units or appliances. The floor is cheap and creaky and has tons of bugs coming out from the boards. A perk of the poorly done floors is you can hear each and every step your up stairs neighbor take.The water pressure is awful and the water is constantly either too cold or too hot.The water completely shut off in the apartment and it took the management 24hrs to even acknowledge it. (Took two days for it to be resolved).The hot water broke and it also took 24hrs for them to acknowledge it (it's still broken as I'm typing this).Good luck with any maintenance request. It's incredibly difficult and frustrating to even get a person on the phone. Much less get actual maintenance people in. We submitted a request for maintenance, didn't hear back for 1 month. Then, they no called no showed to the appointment. Didn't hear a thing until 2 months later where they randomly showed up after the problem had been resolved BY US.This company is the worst and I wouldn't recommend signing a lease with ANY of their locations. They truly don't care about anything but money. The apartments are total s*** holes, even for $1,000-1,500 apartments.

Dear ******,  
Thank you for your patience. Since you are not a resident of the property you are speaking of, it took us a while to determine what property you were talking about.  
The issue of the hot water that recently occurred that you stated was still broken, was an issue that the entire complex was experiencing and was being attended to.  
Your significant other, who is the current resident of the unit you are speaking of, submitted a maintenance request on 09/12/2023 at 01:41 PM and texted our line to state that it was the second day in a row with no hot water and asked if it was all units or just hers. We then promptly responded that all units were affected and that we had already contacted a vendor to come by to fix it.  
On 09/13/2023, we texted the entire complex stating that the vendor would be there to fix the problem, and followed up with your significant other regarding her question of the timeline of repairs that the company was at the property. The vendor was able to fix the problem on 09/14/2023. 
The owner has declined the request for compensation you made on 09/15/2023, on the grounds that the entire property had no hot water and the issue was addressed and fixed within a timely manner. According to RCW 59.18.070, The landlord shall commence remedial action after receipt of such notice by the tenant as soon as possible but not later that the following time periods, expect where circumstances are beyond the landlords control: Not more than twenty-four hours, where the defective condition deprives the tenant of hot or cold water, or electricity, or is imminently hazardous to life... We were notified of the problem with no hot water and in less than 24 hours were able to have a vendor come out to address the issue.  
As for the maintenance request issue that the tenant did not hear back for a month, please have yourself or the tenant contact us to let us know which maintenance request you are referring to.