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          Dapper Dog Grooming LLC has 1 locations, listed below.

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            Business ProfileforDapper Dog Grooming LLC

            Pet Grooming

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Dapper Dog Grooming LLC offers dog breeding specializing in Norwich Terriers and Poodles, they also offer full service dog and cat grooming.

            Products & Services

            Pet Grooming

            Business Details

            BBB File Opened:
            9/30/2016
            Years in Business:
            8
            Business Started:
            12/29/2015
            Business Incorporated:
            12/29/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            3
            Business Management
            • Mrs. Doris Sneider, Member
            Contact Information

            Principal

            • Mrs. Doris Sneider, Member

            Customer Contact

            • Mrs. Doris Sneider, Member

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/26/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            I took my dog here for a de shedding bath and a blow out and she came home shedding the same amount as before the appointment. As soon as she got home she drank a gallon of water as if she hadnt had water the entire time she was there, 11am-3pm. I called multiple different groomers to see if the amount of shedding was normal after a blow out and showed pictures and they all said I should not be able to brush her and get bags of fur right after. I understand that she will still shed but it should not be clumps of fur falling out.When we brought her in we let them know that she doesnt like her **** touch and that she will make noise when it is touched but will not bite, as I have had her for over 6 years and shes been to multiple groomers and vets and has never had a problem. When I called to see if I was able to get a refund because I felt she had not been blown out they were extremely rude and kept talking over me when I was trying to explain what was going on. They kept saying $80 was cheap compared to anywhere else I would take her even though I never brought up the issue of money. I was told that she kept nipping at the blow dryer so they did the best they could. I can understand it being difficult if a dog is nipping at the dryer but they should be equipped to handle all dogs that are brought in. My dog is in no way aggressive and has never bit anyone. She is a husky/ German shepherd mix, she is very vocal. Once it got towards the end of the phone call they stated the only thing they could do was have us bring her back in and show us how she was nipping and the blow dryer. I am extremely disappointed with the service that was provided and with the attitude the owner had when I was talking with her. I now have to bring my dog to another groomer to have them finish the job this place should have done.I spoke to ******* and she stated she was the owner however the owner is ***** and ******* refused to let us speak with her.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Timothy K

            1 star

            04/26/2023

            I would rate less than 1 star if I could. I took my German shepherd/husky in for a de-shedding. I dropped her off at 11am and picked her up at 3pm. It was like they did nothing, she didnt even smell clean yet they said they bathed her with de-shedding shampoo, brushed her and blew her out. She had not gotten any water or was able to use the bathroom while she was there. I got her home and she still had clumps coming out and was leaving hair everywhere. I requested a refund and they refused and were very disrespectful. I dont even see how they are a groomer.

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            BBB Great West + Pacific

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