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Find a Location

Spokane Eye Clinic, PS has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Spokane Eye Clinic, PS

      427 S Bernard St Spokane, WA 99204-2509

      BBB Accredited Business
    • Spokane Eye Clinic, PS

      16201 E Indiana Ave Ste 5000 Spokane Valley, WA 99216-1883

      BBB Accredited Business
    • Spokane Eye Clinic, PS

      31 E Central Ave Spokane, WA 99208-1164

      BBB Accredited Business
    • Spokane Eye Clinic, PS

      9651 N Nevada St Spokane, WA 99218

      BBB Accredited Business

    Business ProfileforSpokane Eye Clinic, PS

    Ophthalmology
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/2010

    Years in Business: 69

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Spokane Eye Clinic, PS offers full service ophthalmic medical clinics for general and pediatric eye care, surgical needs, and contact lenses and eyeglasses.

    Products & Services

    eyeglasses, lasik eye surgery

    Business Details

    This is a multi-location business.

    Find a Location

    Spokane Eye Clinic, PS has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Spokane Eye Clinic, PS

        427 S Bernard St Spokane, WA 99204-2509

        BBB Accredited Business
      • Spokane Eye Clinic, PS

        16201 E Indiana Ave Ste 5000 Spokane Valley, WA 99216-1883

        BBB Accredited Business
      • Spokane Eye Clinic, PS

        31 E Central Ave Spokane, WA 99208-1164

        BBB Accredited Business
      • Spokane Eye Clinic, PS

        9651 N Nevada St Spokane, WA 99218

        BBB Accredited Business
      Location of This Business
      427 S Bernard St, Spokane, WA 99204-2509
      BBB File Opened:
      1/1/1987
      Years in Business:
      69
      Business Started:
      1/1/1955
      Business Incorporated:
      12/6/2012
      Accredited Since:
      4/1/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Spokane Eye Laser Center
      • Spokane Eye Clinic Research
      • Spokane Optical Company
      • Spokane Eye Surgery Center
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Jim Horn, Manager
      • Mrs. Janis H. Simpson, CEO
      • Ms. Carsyn Kniss, Marketing Coordinator
      Contact Information

      Principal

      • Mrs. Janis H. Simpson, CEO

      Customer Contact

      • Mrs. Janis H. Simpson, CEO
      Additional Contact Information

      Fax Numbers

      • (509) 747-2635
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My Mother, ******************************* has spent her entire 99th year without her glasses. Spokane Eye Clinic has refused to repair or replace her glasses. The eye clinic cancelled an appointment several months ago. She had an appointment on May 9th of this year. she had to pay for transportation from St. ****** Care Center to the eye clinic and back. They did a routine exam and sent her back. Nothing said or done about her glasses. I called the eye clinic from the other side of the state and they would not tell me anything because I was not listed for them to do so. I explained that they didn't need to tell me anything. All they had to do was read her chart and provide her with glasses. Nothing. St. ******** called the eye clinic and between my contacting them again and St. ******, they scheduled another appointment. They told me she would have her glasses by her 100th birthday. 6/12/2023. She had her appointment yesterday at a different location. Still no glasses. I have reported the Spokane Eye Clinic to **************** Services. I believe their actions is abuse of an elderly invalid. They are now charging her $300 for doing virtually nothing, and she STILL doesn't have her glasses. It would seem obvious that they are waiting for her to die to get out of finishing their committment.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Trixie B

      1 star

      02/05/2024

      Was very mistreated several employee of spoken Eye Clinic dr ordered me to have contacts. The technician denied me for contacts manager stepped in and got me contacts. Come back to have a review of those contacts and make sure they were working second. visit was a second technician that decides he wants to change my prescription so I cant read. He changes the prescription so I can see farsighted not up close trusting the technician I leave. I cannot read or clear enough to drive an automobile. I called the next day would like this matter to be fixed. They do not have the contact sample and they denied me of my contacts and Medical. They have dismiss me out of the network based on invalid reasoning of their own opinion. I have been mistreated by employee, as well as a supervisor of this medical clinic gaslighting and manipulation. And for them to put me in a situation where I cant drive and cant read up close an error on the medical field. Currently they have messed with my vision and my vision Health. the staff has gone over and beyond the opinion and prescription of a doctor.

      Spokane Eye Clinic, PS Response

      02/09/2024

      Dear **********************, I am truly sorry you did not have a good experience with our clinic and out of respect for the privacy of your health information, I will send you a confidential communication to address your concerns. Sincerely, *********************, CEO 

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