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            Business ProfileEnlightium Academy LLC

            Online Education
            BBB accredited business

            Contact Information

            1330 N Washington St Ste 5050

            Spokane, WA 99201-2447

            Get Directions
            Visit Website
            (509) 319-2288

            Business hours

            5:00 AM - 4:00 PM
            Business Hours
            5:00 AM - 4:00 PM
            5:00 AM - 4:00 PM
            5:00 AM - 4:00 PM
            5:00 AM - 4:00 PM
            5:00 AM - 4:00 PM
            Closed
            Closed

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            Customer Reviews

            2.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/27/2017

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Enlightium Academy LLC offers online and book based education with teacher services for grades k-12.

            Products & Services

            Education

            Business Details

            Location of This Business
            1330 N Washington St Ste 5050, Spokane, WA 99201-2447
            BBB File Opened:
            1/26/2017
            Years in Business:
            11
            Business Started:
            1/1/2013
            Business Incorporated:
            1/17/2012
            Accredited Since:
            1/27/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            5:00 AM - 4:00 PM
            T:
            5:00 AM - 4:00 PM
            W:
            5:00 AM - 4:00 PM
            Th:
            5:00 AM - 4:00 PM
            F:
            5:00 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Dr. Yelena Solodyankin, Executive Director
            • Mr. Alex Solodyankin, CFO
            Contact Information

            Principal

            • Dr. Yelena Solodyankin, Executive Director
            • Mr. Alex Solodyankin, CFO

            Customer Contact

            • Dr. Yelena Solodyankin, Executive Director
            • Mr. Alex Solodyankin, CFO
            Additional Contact Information

            Fax Numbers

            • (888) 317-6571
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing online education

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/23/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            This school has been an incredibly stressful experience for us! We were with the school for a year as my son became a freshman high school and is competitive tennis player traveling the world for tournaments. Every single time he did not login for a few days we would continue to get messages that he was behind time and time again. It was frustrating because the normal pattern was for him to do his work during his off days to catch up as he always did. However, they would stick to their deadlines despite the fact that it states that its a work at your own pace school. The counselor seemed to be professional and diligent she issued an extension to complete both 1st and 2nd semester. At the end of the first semester and second semester the same thing occurred twice during the extension. My son did in fact submit his projects and anything that was missing and they gave him zeros! They claimed that he never submitted it which is a complete lie. Weve asked from time and time again to submit proof of this and provide us the login so that we can review all of the data. They refused to do this as well and its been two weeks of us requesting this time and time again and they are doing nothing to solve this. They gave my son a D in one grade, ** in another and he was a straight a student with the exception of a few bees all year long! It is horrific that they are so controlling with the information needed to support their claim. We are hereby demanding access to his records to see all of it there is a program that he used called flip in the first semester they had tons of technical difficulties and the school switch to another one called loom in the second semester we have asked them time and time again to give us the code for us to login to both so that we can review and show that he did in fact turn these assignments in they also refuse to do this as well! I do not recommend school to anyone and I truly want my money back for the entire year this is a disgrace.
            Read More
            Read 1 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Aiana R

            04/17/2024

            Im a student currently enrolled at Enlightium Academy I find it pretty great except when Im being accused of using ** technology for written essays. This has happened since I enrolled and its frankly annoying. The teachers use an ** checker which is extremely inefficient. I used the ** checker once to see if it was legitimate and its not. I entered my own work and the results said it was ** generated 100% then, then I uploaded something written by ******* and what do you know it came back also ** generated. Good writing (like mine) and ai generated content is almost indistinguishable. I tend to use big words and I dont use a lot of emotion in my writing which ai also does. This is my only problem in this school other than when it comes to science they teach horoscopes and stuff like that and have the audacity to say in the name of Christianity its school like this in which make me want to be agnostic about my beliefs.

            Enlightium Academy LLC Response

            04/19/2024

            Thank you for sharing your concerns with us. We're genuinely sorry to hear about the frustration you've experienced with our use of AI detection tools and aspects of our curriculum. At Enlightium Academy, our goal is to academically and spiritually equip our students, emphasizing integrity and fairness throughout our educational processes.

            We understand the difficulties surrounding detecting AI-generated content and apologize for any distress this has caused you. Our teachers approach each assignment openly but must also exercise diligence in ensuring academic honesty, which is crucial in ************************. While helpful, we acknowledge that our tools are not infallible and appreciate your patience as we refine these processes.

            Regarding the specific incident with your World History assignment, there was a misunderstanding regarding your expectations and submission. This incident highlights the need for more transparent communication, and we are here to discuss this at your convenience to clarify and address any inconsistencies in our approach.

            As for your concerns about the curriculum and its alignment with ********* values, we assure you that we strive to offer content that is both educational and spiritually enriching. We do not include horoscopes in our curriculum, as they do not align with our academic standards or ********* ********** If there has been any misunderstanding or you have encountered content that seems out of place, please let us know by emailing ************************************* We must maintain integrity in our teaching materials, and we appreciate your assistance in ensuring that all aspects of our curriculum reflect our values and standards.

            We value your feedback immensely, as it drives our commitment to continually improve and adapt to serve our students better. Please reach out directly to ************************************ to discuss these matters further. We are committed to ensuring that your educational experience at Enlightium Academy helps you grow in knowledge, faith, and character.

            Best,
            Enlightium Administration

            Read 5 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

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