Customer ReviewsforAutoNation Chevrolet Spokane Valley

DO NOT PURCHASE A VEHICLE HERE. AND UNDER NO MEANS SHOULD YOU USE THEIR SERVICE DEPARTMENT. Not only do they offer a 90 day warranty they dont uphold but they will talk you into purchasing one as well. Then they will charge you 600 dollars for a battery swap before your second payment on you new vehicle is even due. Their service department will be very clear, especially if you deal with **** or *******, that they arent the ones that sell the warranty so it is not their problem. And that its not covered and that they dont know whats covered in the 90 warranty. But even with not knowing about the warranty they will know YOUR issue is NOT covered. Then theyll say To call sales. When your upset about the cost ******* will tell you that maybe if you call sales and your really nice and take your review down that maybe theyll help you out with the cost. REVIEWS NOT COMING ******************* nice try though. So now were 600 bucks out for a battery on a new vehicle. They do not care about their customers they definitely arent doing their inspections because when this issues started we found multiple issues that would have been caught in inspection. They also do not Provide a copy on the inspection at time of sale or upon request. They try to run you through the ringer until you just give up. They ****. They charged ** 300 DOLLARS TO PUT A BATTERY IN. The battery itself was 300 bucks which is actually the only fair thing they did. But to charge 300 bucks in labor for a battery is ridiculous. $600 bucks out the door. But **** will tell you doesnt set the prices! We got screwed dont be **.Bought a 2018 ram on 03/15, been having issue for two weeks now. Dropped it off this morning.If you buy a used vehicle here, and it breaks down 5 weeks later they will not prioritize fixing it. They will leave you without a vehicle for an undetermined amount of time. They only care about the actual sale, not the customer they are selling it to.

The sales group pitched a Certified Pre-Owned car to my mom. It had not yet gone through the process but would go through the *** checklist would be a *** at the sticker price. Not once did they say that would be an additional cost, would add to the sticker price or be an optional cost to add. They stated it would be/the car would have the *** at the no dicker sticker price. Once my mom sat with the furnace guy alone, btw she is paying cash, all the sudden $3k is added for what she was promised came with would be part of the cars cost. They are shady, unethical, stereotypical car sales group that cannot be trusted and people need a lawyer to walk through the door with them.

I took my Silverado to have factory remote kit programmed and they didnt give me a quote how much it was going to cost and after 1hr labor they charged me $300 I called other local ***** stores and they all told me $150 for the same job. Never go to auto nation