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Find a Location

Urban Talent Management has 1 locations, listed below.

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    Business ProfileforUrban Talent Management

    Talent Agencies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2006

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Urban Talent Management offers modeling and talent agency representation and services.

    Products & Services

    talent representation

    Business Details

    Location of This Business
    7982 W Fairview Ave, Boise, ID 83704-8421
    BBB File Opened:
    12/27/2005
    Years in Business:
    26
    Business Started:
    11/13/1997
    Business Started Locally:
    3/1/2005
    Business Incorporated:
    11/1/1997
    Accredited Since:
    3/1/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • Wihelmina Urban
    Business Management
    • Mr. Bret Udy, Owner
    Contact Information

    Principal

    • Mr. Bret Udy, Owner

    Customer Contact

    • Mr. Bret Udy, Owner
    Additional Contact Information

    Fax Numbers

    • (208) 424-0799
      Primary Fax

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    On Thursday, May 25th, 2023 at 11:30 AM, I was influenced to sign a modeling contract with Urban Talent modeling agency. The terms of the contract were not fully or clearly explained to me. A couple of hours on the same day (May 25th, at 1:21 PM), I sent messages as well as a voicemail after the agency did not answer me, and tried to cancel the contract with the signing agent. She would not allow me to rescind the contract and informed me that I will have to pay the mandatory monthly "training" fees of the contract no matter what, which in total amounts to $2,000. On June 5th, I emailed the agency notifying them that my contract is rescinded on the basis that no payment has been made and no services have been rendered. On July 10th, I got a short response from the agency denying this and saying that there are no cancellations or refunds. For the next month, I considered the contract null and void. I did not interact with the agency, sign up for any of their "training," nor interact with the business, and therefore no services were rendered. I continually tried to explain that I did not want to associate or have business with the agency. To no success, they tried relentlessly via email and phone to get me to pay for a service that was not provided to me. On July 14th they informed me that they cannot accommodate requests for refunds or cancellations. However, the director explained that I was approved for a "settlement agreement" that I had to pay to cancel the contract. This settlement agreement is said to amount to $400. I responded that I did not need to sign a settlement agreement or pay anything because no services have been rendered, and because I tried to rescind my contract the day I signed it but they did not allow me to. On July 17th, I got response back from them stating that my monthly "training" fees have been sent to collections. Now I have been contacted again by some random salesperson in their scheme, pressuring me again to pay the settlement.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rae T

    1 star

    03/06/2023

    scam agency they charge you classes btw also they dont pay c*** they low ball you pay and you dont get alot of work and they want you to be exclusive so you cant work with any other agency they actually blocked me when i called then out on discriminating me based on my sexuality and me being trans gender they automatically looked at me like i was disgusting the funny thing is when i wasnt known on instagram now i have over ******* followers on instagram and been booked gigs from better bigger agencys do not waste your time on this ignorant scam agency that discriminates on the lgbtq look up SAG AFTRA franchise agencys if they are a real agency itll show if you ****** search SAG AFTRA franchise agencys urban is a joke a fraud and they discriminate on trans people like myself out of my ******* followers ive had many leave urban talent its not a real agency also i made many businesses and agencies thrive and talents ive gave them more knowledge then this c*** agency has so my advice to everyone RUN its a scam!

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