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Find a Location

JewelryKeepsakes.com Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JewelryKeepsakes.com Inc

      900 16th St S Ste 1 Great Falls, MT 59405-2658

      BBB Accredited Business
    • JewelryKeepsakes.com Inc

      1420 Market Place Dr Ste 3 Great Falls, MT 59404-3469

      BBB Accredited Business

    Business ProfileforJewelryKeepsakes.com Inc

    Jewelry Stores
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.9/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2009

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    JewelryKeepsakes.com Inc is an online custom jewelry store that offers custom engraved items, keepsakes, and cremation jewelry.

    Products & Services

    Online Jewelry Store, Custom Jewelry Engraving, Cremation Jewelry

    Business Details

    This is a multi-location business.

    Find a Location

    JewelryKeepsakes.com Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JewelryKeepsakes.com Inc

        900 16th St S Ste 1 Great Falls, MT 59405-2658

        BBB Accredited Business
      • JewelryKeepsakes.com Inc

        1420 Market Place Dr Ste 3 Great Falls, MT 59404-3469

        BBB Accredited Business
      Location of This Business
      900 16th St S Ste 1, Great Falls, MT 59405-2658
      BBB File Opened:
      4/7/2008
      Years in Business:
      18
      Business Started:
      10/3/2005
      Business Incorporated:
      10/3/2005
      Accredited Since:
      9/1/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Casey Doran, Owner
      Contact Information

      Principal

      • Mr. Casey Doran, Owner

      Customer Contact

      • Mr. Casey Doran, Owner

      Industry Tip

      BBB Tip: Buying and selling jewelry

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/20/2023

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Order # ***** $ ****** First necklace looks like a hologram it doesnt state you need to hold it a certain way to see it they tried to fix it and it still looks horrible. I even showed peers at work they were shocked how bad it is they sent me another one with a hallow around him but that didnt work Order # ***** $****** Then the other order a paw necklace. I ordered script but I cant read it at all they said because it doesnt fit. Well then why didnt someone contact me to say that. They sent me a new one in block which I agreed to and only 1 line since more cant be added. But they sent me white when the original one is black. And it is glued shut. Meaning someone might have their pets ashes in it and I wasnt going to force it open and break it to find that out. I believe they should put in their pages it will look like a hologram and not a picture and it has to be turned a certain way to see it and you cant get script on the paw and only 1 line When I wrote a review on their site they wrote and said we helped you enough. And my review isnt on their site to warns others. My dogs death was traumatic enough then go through this with them to order something nice to remember my dog this is horrible. I dont care if I need to return all and get a full refund but I believe they are shady. I sent in picture of what they sent and how they make it look like you will get on their site very disappointing
      Read More

      Customer Reviews

      41 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karl S

      5 stars

      04/10/2024

      Company was fantastic to work with great they accommodated my needs for a custom gold Cross . I had one little issue with it when I received I sent back and they immediately corrected the issue. It was fantastic very pleased with their work. They truly do beautiful. Jewelry They did the customizing for me for a rated gold 14 karat gold cross the stick some of my beloved cats, ashes, in again, I could not have been more happy

      JewelryKeepsakes.com Inc Response

      04/11/2024

      Thank you so much for the fantastic review!  We are so happy that we were able to fix the issue and that you are happy with the cross!

      Local BBB

      BBB Great West + Pacific

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